Manager, People Operations

Company Description

Salary: 50K-70K

*Remote work opportunity with a preference for candidates primarily located in EST or CST time zones.  

This one goes out to the human humans.  

What’s livingHR doing out here in the world?  

We’re a Group of Dedicated Change Makers. 

We're united in a mission: designing meaningful workplace experiences, where people are supported. Our philosophy? Inspired people drive business wins. Learn more about our Culture Code and why you should consider us as a place to do impactful work here; livinghr.com/culture.  

As a full-time team member, we offer:   

• An incredible amount of autonomy and the flexibility to work from anywhere (home, beach, mountains, space – really, anything goes)  
• Base salary plus incentives   
• Wide range of benefits, including medical, dental, 401k, STD, life, and telehealth mental health counseling*  
• UNLIMITED PTO (that you are encouraged to use and with a minimum requirement)    
• Fun and enriching culture/work environment*  
• Continual support system of talent leaders and creative minds that have come together to humanize work*  

Job Description

A day in the life of our People + Operations Manager could look like: 

• Recommending new policies, procedures, and approaches as well as assessing existing policies to continually improve efficiency of the department and organization, with a focus on improving the employee experience.   
• Refining knowledge of progressive HR practices and key trends.  
• Coordinating with the broader People & Culture team to oversee employee onboarding, deliver human resource essentials, advocate employee engagement, and conduct stay interviews.   
• Managing employee relations counseling, investigations, performance improvement plans, outplacement counseling and exit interviewing.   
• Provide coaching support and guidance to managers on employee experience, performance and employee relations matters.   
• Partnering with other members of People & Culture team in recruitment process, while also helping to create job descriptions postings, and assisting hiring managers with filtering and selection processes.   
• Partnering with key stakeholder partners with HR related processes and provides ongoing updates/reports.  
• Ensuring all employee matters are handled with consistency and fairness without discrimination.  
• Managing internal employee communication and engagement through feedback programs, surveys, and one on one meetings   
• Aligning the work with the client’s culture and strategic goals 
• Serve as a point of escalation for more complex employee relations 
•  Manage People Operations inbox and ticketing systems 
•  Provide people analytics and reporting to demonstrate impact to client work  
•  Partner with legal on complex ER 

Qualifications

We’d love it if you: 

• Want to make a difference in the lives of humans at work  
• Have a passion for DEIB, culture, experience, and the world of work and deeply care about the inclusion and wellbeing of all people   
• Offer excellent communication and interpersonal skills with the ability to build rapport and meaningful relationships   
• Bachelor’s degree in business, human resources or related field  
• Experience working with records management tools and human capital management systems   
• Ability to coach and mentor and work within a team environment  
• Excellent project management skills with the proven ability to drive ideas into action  
• Enjoy thinking strategically to align perspectives, voices, and opinions   
• Well-organized and able to meet deadlines   
• A good human who cares about all humans 

Additional Information

What Now? 

Well, if this sounds like a great opportunity for you, we hope you’ll apply to join us. 

Step 1: Click that “apply” button at the bottom of this page.  

Step 2: Share your “why” for joining us to accompany your “on paper” self. We’d love to see some work samples, hear some life stories, get to know the real, whole, entire you through this process. If you need assistance or accommodations with this application, we’re here and so happy to help. Contact us at talent@livinghr.com.  

Step 3: One of the very nice humans on our team will reach out to you to confirm best next steps. Candidates who move forward in this process will likely start with a virtual interview via Zoom. This virtual interview could be with one or two livingHR team members and we’ll seek to truly get to know one another, share more about the opportunity, and answer any questions you have. 

Step 4: We will provide transparent an