Insurance Business Applications (AMS) Integration & Conversions Manager

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

 

JOB OVERVIEW:

The Business Applications Integration Manager supports and drives the successful integration of newly acquired firms joining EPIC which involves the transition to strategic business applications, ancillary systems, and custom solutions, in addition to change management. At least 4+ years of insurance agency management systems experience is REQUIRED, along with deep knowledge and experience within the business applications integration space.

 

LOCATION: Hybrid - Strongly prefer individuals willing and able to work up to 3 days a week from one of our offices. For a full list of all our locations, visit: https://www.epicbrokers.com/about/locations/

 

WHAT WE’RE LOOKING FOR:

• Required: Candidates with current or recent experience working for an insurance agency/brokerage, leading the integration and conversion process for the business from one agency management system to the next, and fully understanding how the data mapping process works, willing & able to jump in and role up sleeves as needed.
• Exceptional communication, customer service, and problem-solving skills. This role will be the primary go-to person for the business throughout the integration process.
• Strong team player - willing to help wherever is needed, while maintaining a positive attitude and professionalism.

 

WHAT YOU’LL DO:

A detailed list of job duties includes (but is not limited to):

• Understand EPIC’s Merger & Acquisition strategy and how it relates to our enterprise agency management systems including integrated applications
• Manage the relationships with the business units before, during and after the integration and communicate progress to sponsors succinctly and regularly
• Oversee the team assigned to support various integration projects (this may include oversight during the scope of the project and not management of team overall)
• Work collaboratively with teams to be sure that projects are fully supported during planning, initiation, execution, and closing phases
• Work collaboratively with other teams to innovate and find solutions to complex issues
• Understand and seek to improve the standards related to integration practices of the enterprise with each project
• Understand that each integration requires high attention to detail to ensure a high-quality project
• Document processes to ensure repeatable, quality, and consistent workflows and improvement of processes
• Handle a fluctuating workload and prioritize during times of peak demand and conflicting priorities.
• Engage team members to ensure deadlines are met and quality is delivered.
• Evaluate, prioritize, and manage concurrent project tasks and resource availability to ensure the timing and outcome aligns with the project objectives and business priorities.
• Lead team efforts including evaluation of project data in source and target systems, data mapping, user acceptance testing, issue resolution, technology requirements, and communications
• Work closely with the Project Manager on assignment and oversight of integration tasks
• Learn the intricacies of our core products and the integration process
• Engage with the contacts at source system business