Manger of IT Support Service

12296 Enterprise Corporate - North and Central WI Region

Full time

Yes

40

First Shift -Onsite location Sheboygan and Grafton Wisconsin. Travel for the WI area Manitowoc/Two Rivers/Sheboygan/Hartford/Grafton.

Pay Range:

$51.05 - $76.60

Major Responsibilities:

• Researches, evaluates and recommends hardware and software products that will enhance the capabilities of the organization’s information systems
• Liaise with functional or operational area managers to understand their current and future information needs and determine how information systems should be installed, configured and maintained to best meet these needs
• Ensures that applications and infrastructure are current and available to support business operations
• Ensures that technology problems and service requests are resolved in accordance with service level objectives and information systems policies. Effectively communicates technology changes and outages to impacted business users
• Interacts regularly with site/region executives, service line and operational leaders to collect and understand new business needs, relevan