LOAN OPS CLERK TEAM 3

GENERAL FUNCTION:  Relies on instructions and pre-established guidelines to perform the loan servicing functions required in order to maintain the bank’s loan portfolio and service all loan customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Prepare the daily balancing for Loan Control, other daily GLs, and internal deposit accounts as assigned.
2. Prepare the month-end balancing for Loan Control, other month-end GLs, and internal deposit accounts as assigned.
3. Review the GL Auto balancing report on a daily basis and research any out of balance conditions in order to clear them in a timely manner.
4. Review the file maintenance performed by the department in connection with the system generated reports to ensure that all actions were performed accurately and under proper authority.
5. Review the maintenance cross check report on a daily basis and research any errors that need to be cleared.
6. Review the Bank Control Change report for accurate rate changes and other changes performed within the loan system, as assigned.
7. Review the loan disbursement check log on a daily basis.
8. Prepare various month-end reports, as assigned.
9. Perform research and prepare information requested on loans for legal purposes.
10. Assist customers with inquiries.
11. Retrieve voicemail messages from department voicemail and respond or forward appropriately in a timely manner.
12. Research and respond to credit bureau disputes, VOMs, and credit inquiries.
13. Access, review, and process reports, checklists, and procedures assigned in connection with the above responsibilities.
14. Travel to Darien office on occasion, as needed.
15. Other duties as assigned.

EXPECTATIONS:

Relies on experience and judgment to plan and accomplish goals. 

Provide support for other members of the department as needed including special projects as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School Diploma or its equivalent.
• 2 years loan processing or loan servicing experience with a focus in commercial lending preferred.
• Familiar with a variety of the lending and general banking concepts, practices, and procedures.
• Knowledge of Microsoft suite of products (Excel, Word, Outlook, etc.).
• Strong verbal and written communication skills.
• Strong organizational skills.
• Excellent customer service skills.
• Ability to work and think independently.

ADDITIONAL RESPONSIBILITIES:

Every employee of Republic Bank is responsible for knowing and practicing Bank Secrecy Laws (AML/CIP/SAR/CTR/OFAC), the USA Patriot Act, and other related regulations as they relate to their specific job function. Training will be provided during your Introductory Period and annually thereafter. If you need additional training, you are responsible for contacting your immediate supervisor.

WHAT WE OFFER

As part of our commitment to your physical, emotional, and financial wellbeing, we proudly provide a comprehensive benefits package, which includes:

• A competitive salary range estimated at $55,000 - $65,000 for this position. (Final compensation may vary based on experience, skills, and qualifications)
• Generous Paid time Off (PTO) to help you rest, recharge, and take care of what matters most
• Health, dental, and vision insurance with tax-advantaged FSA and HSA account options