DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

COMMUNITY OUTREACH MANAGER

Job Location:

Division of Aging and Adult Services (DAAS)
1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: $78,000 - $82,000 

Grade: 24

Closing Date: Open Until Filled

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as a Community Outreach Manager. DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans.

The Community Outreach Manager is responsible for overseeing a comprehensive statewide outreach and awareness strategy encompassing all three of the Division’s program areas. This position will coordinate with DAAS program leadership, the Division Tribal liaison, and the Public Information Office to identify key outreach strategies, including engaging within tribal communities. This position will also frequently engage with the highest stakeholders in various organizations and will advise the Executive Leadership team in the Division to create a single year and five year outreach and communications strategic plan, including deliverables and metrics to gauge effectiveness.

In-state and out of state travel is required for this position.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Direct, manage, and supervise professional staff and independent contractors responsible for planning, developing, organizing, implementing, and evaluating all aspects of outreach initiatives.
• Monitor workloads, identify needs and available resources for community outreach needs and create executable strategies for long-term relationships.
• Collaborate with training and policy teams to keep outreach materials updated.
• Strategic planning to include gaps in public education on DAAS programs and entities useful to broaden partnerships for DAAS programs.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• Strategic planning
• Community programs and resources (civic, government, nonprofit, for profit, etc.)
• Leadership development best practices
• Community outreach and awareness best practices


Skills in:
• Network development
• Planning, monitoring, evaluating, and improving workflow
• Effective communication techniques
• Analyzing and interpreting data and information
• Stakeholder engagement

Ability to:
• Set priorities, organize, and manage a complex and varied workload
• Gather and compile data and reports
• Develop effective and positive working relationships with all organizational levels
• Speak and present on behalf of the organization
• Apply outreach and engagement strategies within tribal communities

Selective Preference(s):

The ideal candidate for this position will have:

• The candidate must possess 2 years of supervisory experience.

Preferred experience includes:
• Previous outreach, strategic planning, public speaking, public information, or experience in program administration and development

Pre-Employment Requirements:

• In-state travel may be required for State business. Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropri