Administrative Assistant

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

1-800 WATER DAMAGE of NE TX & NW LA is seeking a reliable, motivated Administrative Assistant to join our Shreveport office (71109). We provide emergency water, fire, and property restoration services, so our environment is fast-paced and customer-focused.

We are looking for someone organized, dependable, and comfortable handling multiple tasks while maintaining excellent customer service.

Schedule

• Full-time preferred
• Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch)
• Minimal weekend involvement may occasionally be required due to emergency operations

Pay & Benefits

• $15–$19 per hour, depending on experience
• Paid training provided
• Paid holidays after 90 days (company-approved holidays)
• PTO available after first full year of employment
• Performance-based bonuses available
• No healthcare or retirement plan currently offered

Primary Responsibilities

• Answering phones and assisting customers
• Supporting dispatch operations
• Working with TPA coordinators in Texas and Louisiana
• QuickBooks tasks including invoicing, categorization, payroll assistance, and financial record management
• Accounts receivable and collections follow-up
• Document organization and file management
• Customer communication and job coordination
• Occasional trips to UPS, FedEx, or USPS as needed

Required Qualifications

• QuickBooks proficiency is REQUIRED. Applicants without QuickBooks experience will not be considered.
• Strong customer service and phone communication skills
• Ability to multitask in a fast-paced environment
• Self-starter and quick learner
• Organized and dependable
• Valid driver’s license and reliable transportation
• Ability to pass a background check

Preferred Experience

• Payroll experience preferred (training available)
• Experience with Google Sheets and office software (training available)
• Experience in restoration, construction, or service industry offices is a plus

We are looking to hire immediately and welcome candidates ready to grow with our company. Compensation: $15.00 - $19.00 per hour

Choose a Rewarding Career with 1-800 WATER DAMAGE

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

What We Do

We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration.

Our Values

Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.