Jobs and Careers

Staff Assistant III

United Statesfull_timeVerifiedPosted 29 Apr 2026

About the role

To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Collect, prepare and maintain data for analysis, reports and reference
Coordinate and prepare agendas for meetings, events and presentations
Coordinate travel arrangements, prepare authorizations and review expense reports
Monitor, field and direct phone calls; document as required
Order supplies/services and reconcile invoices
Partner with leadership to coordinate, execute and maintain programs and initiatives
Prepare and submit budget requirements for Annual Financial Plan (AFP)
Proofread and edit content for standardization to ensure clarity and accuracy
Remain abreast of corporate business plans and marketing efforts
Represent the department/division/branch in disaster recovery plans
Research and evaluate operational issues, inquiries and/or complaints
Review internal studies and surveys to provide summaries to leadership
Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units
Plan, develop, implement and maintain new and existing programs, campaigns and special offers
Recommend and implement technical/electronic enhancements to improve administrative operations
Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
Perform other duties as assigned

Ability to maintain confidentiality and demonstrate integrity
Ability to work independently and in a team environment
Experience in independently managing or administering a function or project
Extensive experience in performing clerical or administrative duties/responsibilities
Advanced knowledge of expense tracking, budget preparation and administration
Advanced database and presentation software skills
Advanced organizational, planning and time management skills
Advanced research, analytical, and problem solving skills
Advanced skill communicating with all levels within an organization
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
Advanced verbal and written communication skills
Advanced word processing and spreadsheet software skills
Expert administrative support skills, methods and procedures

Desired Qualifications

Associate's Degree in Business Administration or in a related field
Working knowledge of Navy Federal products, services, programs, policies and procedures

Additional Information

Hours:

Monday - Friday, 8:00AM - 4:30PM

Location:

820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.