Field Support Network Engineer

 

About Epirus 

Epirus is a high-growth technology company developing solid-state, software-defined directed energy systems that enable unprecedented counter-electronics effects and power management solutions to optimize power efficiency in defense and commercial applications. With a constant emphasis on innovation, we are redefining the future of power to bring tomorrow’s capabilities to life, today. And that’s just the beginning. 

 

Job Summary: Epirus is seeking a highly skilled Field Support Network Engineer (FSNE) to support network infrastructure, system maintenance, and field operations for high-tech defense systems. This role requires expertise in network engineering, field support, system troubleshooting, and customer training. This individual will report to the Manager of Support and Sustainment and work as a member of a small team with a primary focus on the maintenance, training support and sustainment of fielded HPM assets. This position requires a high degree of technical skill, personal resilience and flexibility, strong interpersonal skills, and the ability to work as part of a cross-functional team in a variety of physical environments. This individual will also need to comply with Field Service Representative (FSR) duties 50 percent of the year. These duties include maintenance, training support and sustainment of fielded HPM assets. The candidate will provide hands-on support for HPM-CUAS technical, network, and integration projects. This position requires a high degree of technical skill, personal resilience and flexibility, strong interpersonal skills, and the ability to work as part of a cross-functional team in a variety of physical environments. 

  

Responsibilities: 

• Install, configure, operate, and troubleshoot network infrastructure, including routers, switches, and firewalls. 

• Act as the field liaison, providing on-site support for product training, checkout, test events, and operational deployments. 

• Conduct network security assessments, design solutions, and implement network systems. 

• Provide field support for High Power Microwave Counter Unmanned Aerial Systems (HPM-CUAS), including installation, integration, sustainment, and training. 

• Perform system startup, testing, firmware/software upgrades, and Line Repairable Unit (LRU) replacements. 

• Assist in the development of Tactics, Techniques, and Procedures (TTP) and provide recommendations for system modifications. 

• Work with training teams to develop and conduct technical training for end users. 

• Support defense systems field testing, including First Article, Design Variation, and Environmental testing. 

• Travel on short notice for field deployments, including hazardous duty locations, for 90–120-day durations. 

• Deploy overseas locations to perform technical inspections, system checks, fault diagnosis, identify cause of failures, and replace Line Repairable Unit (LRU), test and restore HPM-CUAS systems to full functionality. 

• Work with the Epirus training and enablement team to develop and conduct training on the proper care, use, maintenance, and preventive maintenance of systems. 

 

Basic Qualifications:   

• Bachelor’s degree with 5 years of related experience; or equivalent work experience.    

• Technical experience working as a field service representative installing, configuring, testing, maintaining, repairing, operating, and effectively training end users on how to operate equipment. 

• Experience with network protocols, VLANs, OSPF, STP, LACP, and GRE. 

• Familiarity with C-RAM, C-UAS, or IBCS architectures. 

• Proficiency in Windows and Linux environments. 

• Ability to install, configure, and maintain point-to-point wireless communications. 

• Hands-on experience with Ubiquiti switches/routers.