Administrative Assistant - Mental Health Services

This is a remote position.

Role Name: Administrative Assistant - Mental Health Services

Schedule: 20 hours/week minimum flexible during client business hours Hagerstown, MD Time

Client Timezone: Eastern Time (ET)

Client Overview

Join a dynamic, growing outpatient mental health facility in Baltimore, Maryland. This forward-thinking practice is dedicated to providing essential mental health services to diverse clientele, including individuals in rehabilitation and substance abuse recovery. As the facility expands its reach and impact in the community, they’re seeking a motivated professional to support their mission-driven work.

Job Description

As an Administrative Assistant, you’ll be at the forefront of our client’s growth initiatives, playing a crucial role in expanding their client base and streamlining operations. This position offers a unique blend of administrative support and business development, allowing you to make a meaningful impact in the mental health sector. You’ll conduct outreach to potential clients, manage appointments, handle essential administrative tasks, and act as a key liaison between the facility, clients, and partners. This role is perfect for a self-starter who thrives in a fast-paced environment and is passionate about contributing to mental health care accessibility.

Responsibilities

• Spearhead client outreach initiatives, targeting rehabilitation homes and substance abuse facilities
  
• Manage the owner’s calendar, scheduling appointments and coordinating daily activities
  
• Handle email communications and phone interactions with clients and potential partners
  
• Maintain and update patient databases, ensuring accuracy and confidentiality
  
• Assist in verifying patient information and managing Medicaid processes
  
• Collaborate with the owner on marketing efforts and business development strategies
  
• Prioritize and manage tasks for the business owner, acting as a personal assistant
  
• Conduct research to identify potential clients and partnership opportunities
  
• Develop and maintain a structured outreach process to support business growth
  
  
  

Requirements

• Proven experience as an Administrative Assistant, Executive Assistant, or in a similar administrative role
  
• Experience and/or background in the medical field
  
• Background in healthcare administration, client outreach, or sales support preferred
  
• Experience working with rehabilitation homes, substance abuse facilities, or in a healthcare-related industry is an advantage
  
• Familiarity with Medicaid processes and patient information verification preferred
  
• Strong organizational skills with the ability to manage multiple priorities and deadlines
  
• Excellent verbal and written communication skills for client outreach, email correspondence, and phone communication
  
• Proficiency in calendar management and scheduling tools
  
• Data management skills with attention to accuracy and confidentiality
  
• Ability to conduct market and client research effectively
  
• Strong relationship-building skills for engaging with clients and potential partners
  
• Familiarity with marketing support and basic business development tasks
  
• Proficiency in Microsoft Office Suite, Google Workspace, or equivalent productivity tools
  

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job