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Senior Systems Engineer
Orca BioMenlo Park, United Statesfull_timeVerifiedPosted 19 Dec 2024
About the role
More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a late-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision investigational cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives.
Summary:The Senior IT Systems Engineer reports to the IT Manager and is a key contributor for building, supporting, maintaining, and optimizing the IT infrastructure on premise and in the cloud. This includes the corporate network, server hardware, operating systems, and their components. As a member of the IT team, you will also provide technical leadership to IT Helpdesk Staff. Responsibilities:● Plan, deploy, and configure servers, storage systems, networks, cloud applications, and other IT infrastructure components to meet organizational needs● Ensure systems are running optimally by conducting maintenance, applying updates and patches, and monitoring system performance and availability● Diagnose and resolve hardware, software, and network issues. Provide Tier 2/3 technical support to end-users and IT Helpdesk staff● Implement and maintain security protocols, including firewalls, antivirus solutions, and intrusion detection systems. Perform regular security audits and vulnerability assessments● Develop scripts and tools to automate tasks, improve system performance, and enhance operational efficiency● Maintain detailed documentation of system configurations, changes, and processes. Generate reports on system performance, usage, and incidents● Work closely with cross-functional teams to align IT systems with business goals, support projects, and ensure seamless integration of new technologies Qualifications:● 5-7 years’ experience in IT, leading, implementing and maintaining systems ● Advanced knowledge of Microsoft 365 including Entra ID, Exchange Online, Intune, SharePoint Online● Strong knowledge designing, building, and administering on premise virtual environments● Strong knowledge of enterprise backups, replication, and disaster recovery● Strong knowledge of configuring, modifying, and troubleshooting Okta Application Integrations● Strong working knowledge of infrastructure automation and management● Strong knowledge of datacenter processes and a high degree of comfort working, building, and modifying infrastructure● Experience with setup, administration, and maintenance of NAS/SAN storage arrays● Experience with managing enterprise firewalls, networking equipment, and wireless access points spanning multiple physical locations, subnets, and VLANs● General knowledge of programming principles and comfort with using common scripting languages such as Python, and PowerShell● General understanding of Project and Software Development Life Cycle methodologies● General understanding of system integration approaches and requirements● Bachelor’s Degree in Computer Science, Management Information Systems, or equivalentexperience, and a minimum of five years of IT Systems Engineering or Administration● Preferred certifications: Microsoft 365 Certifications, CISSP, CCNA, ITIL, PMP● Excellent cross‐functional team leadership and participation skills.● Highly organized and detail‐oriented.● Results and goals oriented.● Excellent written and oral communication skills.● Ability to work in a fast‐paced and changing environment; flexible and quickly adaptable to changing priorities.● Having integrity and a strong work ethic● Passionate for both personal and corporate success● Ability to work independently with minimal supervision and as a member of a team● Commitment to quality● Enthusiasm, attention to detail, the ability to meet aggressive deadlines, ability to think "out of the box," and ability to work effectively with others in a fast paced, highly productive environmentThe anticipated annual salary rang
Summary:The Senior IT Systems Engineer reports to the IT Manager and is a key contributor for building, supporting, maintaining, and optimizing the IT infrastructure on premise and in the cloud. This includes the corporate network, server hardware, operating systems, and their components. As a member of the IT team, you will also provide technical leadership to IT Helpdesk Staff. Responsibilities:● Plan, deploy, and configure servers, storage systems, networks, cloud applications, and other IT infrastructure components to meet organizational needs● Ensure systems are running optimally by conducting maintenance, applying updates and patches, and monitoring system performance and availability● Diagnose and resolve hardware, software, and network issues. Provide Tier 2/3 technical support to end-users and IT Helpdesk staff● Implement and maintain security protocols, including firewalls, antivirus solutions, and intrusion detection systems. Perform regular security audits and vulnerability assessments● Develop scripts and tools to automate tasks, improve system performance, and enhance operational efficiency● Maintain detailed documentation of system configurations, changes, and processes. Generate reports on system performance, usage, and incidents● Work closely with cross-functional teams to align IT systems with business goals, support projects, and ensure seamless integration of new technologies Qualifications:● 5-7 years’ experience in IT, leading, implementing and maintaining systems ● Advanced knowledge of Microsoft 365 including Entra ID, Exchange Online, Intune, SharePoint Online● Strong knowledge designing, building, and administering on premise virtual environments● Strong knowledge of enterprise backups, replication, and disaster recovery● Strong knowledge of configuring, modifying, and troubleshooting Okta Application Integrations● Strong working knowledge of infrastructure automation and management● Strong knowledge of datacenter processes and a high degree of comfort working, building, and modifying infrastructure● Experience with setup, administration, and maintenance of NAS/SAN storage arrays● Experience with managing enterprise firewalls, networking equipment, and wireless access points spanning multiple physical locations, subnets, and VLANs● General knowledge of programming principles and comfort with using common scripting languages such as Python, and PowerShell● General understanding of Project and Software Development Life Cycle methodologies● General understanding of system integration approaches and requirements● Bachelor’s Degree in Computer Science, Management Information Systems, or equivalentexperience, and a minimum of five years of IT Systems Engineering or Administration● Preferred certifications: Microsoft 365 Certifications, CISSP, CCNA, ITIL, PMP● Excellent cross‐functional team leadership and participation skills.● Highly organized and detail‐oriented.● Results and goals oriented.● Excellent written and oral communication skills.● Ability to work in a fast‐paced and changing environment; flexible and quickly adaptable to changing priorities.● Having integrity and a strong work ethic● Passionate for both personal and corporate success● Ability to work independently with minimal supervision and as a member of a team● Commitment to quality● Enthusiasm, attention to detail, the ability to meet aggressive deadlines, ability to think "out of the box," and ability to work effectively with others in a fast paced, highly productive environmentThe anticipated annual salary rang
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