Direct Sales Analytics and Performance Reporting Project Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

The Direct Sales organization is scaling rapidly and requires strong analytics, reporting, and performance insights to support execution, decision‑making, and growth. This role provides end‑to‑end ownership of sales performance analytics and operational reporting, ensuring leaders and teams have clear visibility into results, trends, and opportunities across the Direct channel.

What you’ll do:

Analytics, reporting & performance insights

• Own the design, delivery, and ongoing evolution of performance reporting and analytics for the Direct Sales organization
• Track and report on key business and sales KPIs including sales activity, lead generation, retention activity, value‑added sales (MPS), and USB deepening (referrals and compensation)
• Produce executive‑ready insights that highlight trends, risks, opportunities, and performance against targets
• Support campaign analytics and compensation reporting, including performance thresholds and required reporting files
• Maintain reporting structures and hierarchies, ensuring alignment across BI platforms and master data (MDM)
   

Tools & data enablement (Salesforce as a platform, not the focus)

• Leverage Salesforce and related tools as key data sources for analytics, dashboards, and reporting
• Partner with technical and BI teams to ensure data accuracy, integrity, and consistency across systems
• Identify opportunities to automate or streamline recurring reports and reduce manual effort
   

Business operations & cross‑functional partnership

• Partner with Direct Sales leadership, Marketing, Finance, HR, and Business Intelligence teams to align reporting definitions and priorities
• Support ongoing tracking of lead‑generation and retention activities in coordination with Marketing and Hybrid teams
• Continuously improve reporting processes to better support sales execution and leadership decision‑making

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Eight to ten years of experience in project management activities

What we’re looking for

• Experience in analytics, reporting, sales operations, or business operations roles
• Strong ability to interpret data, identify insights, and communicate findings clearly to senior leaders
• Experience working with CRM and reporting platforms (e.g., Salesforce, BI tools) in an analytics or reporting capacity
• Strong project management and stakeholder coordination skills
• Advanced project management knowledge preferred

Location expectations 
This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional ter