Lot Operations Utility Specialist I (Union) (Manheim)

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Utility Specialist I (Union)

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Standard Union

Job Description

Vehicle Inspector:

• Identify damage, missing parts and mechanical problems by inspecting all customer vehicles at time of receipt (i.e. interior, exterior, odometer reading, trunk area, engine compartment, noting any damage or repair to frame, paint or other engine noise, AC/heater operation, radio, navigation system, tire condition, etc.).
• Write electronic condition reports (ECR).
• Provides accurate and complete documentation of overall vehicle condition to support the processing and sale of client / customer consigned vehicles in lane and on line including but not limited to:
• VIN recognition
• Proper notation of all options and equipment
• Proper odometer reading and operable function
• Parts pricing using Mitchell Collision Estimate Guides
• Recommended labor actions / severity / pricing
• Identification of value added options
• Identification of basic mechanical conditions
• Identification of common wear and tear
• Fluid level checks / evaluation
• Completing inspection process and data entry in appropriate time frames
• Digital photo collection to specific criteria guidelines
• Test drives when applicable
• Determine grade using Manheim Grade Scale when applicable
• Estimate repair costs according to appropriate guidelines.
• Prepare selected vehicles for Internet viewing by taking digital pictures during the inspection process and writing Internet Condition Reports.
• Ensure repair orders are completed correctly by maintaining knowledge of current rates, labor and parts charges, and manufacturer updates and changes concerning vehicle requirements.
• Follows the work instructions provided by client and/or Manheim Inspections using the Manheim Electronic Condition Report Program, Inspection Solution T1 and Mirage Program, or client-instructed paper Condition Reports.
• Conduct OVE courtesy walk around inspections.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management, including but not limited to locating and moving vehicles, starting and/or jumping vehicles.
• May be required to work overtime as business needs dictate.

Vehicle Entry Check-In:

• Input accurate vehicle information into the AS400 computer using a handheld computer (or provide information via headset to co-worker for data entry) for each vehicle received at the Auction:
• Vehicle Identification number (VIN)
• Stock number
• Dealer identification number
• Make, model, year, mileage, color, options, etc.
• Affix barcode/stock number sticker on each vehicle received.
• Place work order numbers and routing labels on vehicles upon entry.
• Flag "no key" cars.
• Direct transporters to proper car drop zone.
• Report transport damage as needed.
• Take digital image of vehicle upon receipt.
• Provide proper sale identification windshield code to the person who is driving vehicle through the registration/check-in area.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by manager or supervisor, i.e. assist on sale days driving vehicles through Auction sales lanes, etc.
• May be required to work overtime (more than 40 hours per week) as business needs dictate.

Photographer: 

• Sets up and maintains auction site image booth and/or standard imaging area in accordance with standards
• Sets up lighting and operates camera and ancillary equipment in ways that capture vehicle interior and exterior images and meet requirements relative to focus, clarity, aspect/angles, storage and related quality
• Transfer completed images into vehicle condition report format
• May adjust and enhance digital images to meet or exceed quality standards
• Ensures that cameras and other imaging equipment is properly maintained and stored
• Takes digital photographs of vehicles for condition reports and uploads to company website.
• Ensures that all standard required photos are ta