Learning & Development Lead, Enablement

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a stellar Sales Enablement lead to build and execute learning programs in support of our Americas Sales team. 

What you'll do:

• Partner cross-functionally with Sales Leadership, and teams like Sales Ops Strategy, Product Marketing, Marketing Science, and Creative Strategy to identify and eliminate skills gaps

• Collaborate with North America leadership to align training programs with business goals and address sales team challenges

• Create and execute learning experiences that improve both sales skills and technical knowledge

• Maintain a curation mindset to distill a high volume of information down to the most relevant and impactful learning points, provided in a way that resonates with the Sales team

• Regionalize global programming to best support the needs of the business in the region

Knowledge, Skills & Abilities:

• Involvement in creating Enablement materials for a professional environment (e.g., job-aids, quick-start guides, demos, worksheets, blogs, podcasts, articles, workflows, decision trees, proficiency trackers, etc.) 

• Strong facilitation skills 

• A track record of developing impact-focused, metrics-driven approaches to evaluate programs 

• Instinct to initiate and drive projects to completion with minimal guidance

• Strong project management experience, with an ability to evaluate and re-prioritize rapidly and deliver results as part of a team and/or as an individual contributor

• Demonstrated understanding of sales and support roles, and a commitment to strengthening the sales process with knowledge, creativity and empathy 

• Subject matter expertise with digital media and programmatic advertising

• Strong verbal and written communication

Minimum qualifications:

• 7+ years of experience in Sales, Sales Enablement, Learning & Development, Sales Operations, Product Marketing or related field

• Bachelor’s degree in a business, marketing, communications, or related field

• Experience navigating highly cross-functional global organizations

Preferred qualifications:

• Experience working in the tech, media or digital advertising industry

• Experience administering LMS systems 

• Experience in designing and delivering classroom (ILT) and webinar (vILT) courses

• Enablement-related accountability and measurement (e.g., pre/post surveys, knowledge checks, rubric scorecards, written or verbal certifications)

• An operational mindset towards executing against objectives, both tactically and strategically

• Adaptive and rapid learner with a hunger for new information and the drive to put it in action

• Good blend of technical and creative dexterity

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach