Jobs and Careers
D&
Client Retention Specialist
D&M Auto LeasingUnited Statesfull_timeVerifiedPosted 26 Feb 2026
💰 $54,000/yr($30,000/yr – $54,000/yr)
About the role
D&M Leasing, we are looking to hire a skilled Client Retention Specialist / BDC Representative to join our business development team. If you’re energized by high call volume, love turning conversations into opportunities, and want to grow your career with a company recognized for excellence, we want to hear from you. The ideal candidate will have BDC or internet sales experience in a dealership.
Responsibilities:-Skillfully handle heavy incoming phone and online inquiries-High outbound phone work expectations for prospective clients-Record customer information and feedback in our specialized software system-Coordinate appointments and follow up with customers who missed appointments-Maintain an in-depth understanding of our product offerings-Always uphold strict confidentiality-Demonstrate professionalism and respect in all interactions, whether on the phone or online Qualifications:-2 years of Dealership experience required-Heavy call volume experience of outbound and inbound-Essential multitasking and stress management skills-A high sense of urgency and a commitment to making sound decisions-Effective time management to meet and exceed company metrics and goals-Self-motivated and independent, not discouraged by receiving no’s on the phone
Benefits:-Medical, Dental, Vision, 401k matching-Highly Rated Dealership- Receiving dealer rater awards, 800 reputation awards, and best places to work awards-Opportunity for Career Growth-Ongoing training and development provided.
Key Details: Work Schedule: Monday to Friday, 8:00 am to 5:00 pm at our Dallas officeCompetitive base of $54,000 plus uncapped commission earnings that average $30,000-$50,000
#LI-Onsite#LI-Onsite
Responsibilities:-Skillfully handle heavy incoming phone and online inquiries-High outbound phone work expectations for prospective clients-Record customer information and feedback in our specialized software system-Coordinate appointments and follow up with customers who missed appointments-Maintain an in-depth understanding of our product offerings-Always uphold strict confidentiality-Demonstrate professionalism and respect in all interactions, whether on the phone or online Qualifications:-2 years of Dealership experience required-Heavy call volume experience of outbound and inbound-Essential multitasking and stress management skills-A high sense of urgency and a commitment to making sound decisions-Effective time management to meet and exceed company metrics and goals-Self-motivated and independent, not discouraged by receiving no’s on the phone
Benefits:-Medical, Dental, Vision, 401k matching-Highly Rated Dealership- Receiving dealer rater awards, 800 reputation awards, and best places to work awards-Opportunity for Career Growth-Ongoing training and development provided.
Key Details: Work Schedule: Monday to Friday, 8:00 am to 5:00 pm at our Dallas officeCompetitive base of $54,000 plus uncapped commission earnings that average $30,000-$50,000
#LI-Onsite#LI-Onsite
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