LPN Clinical Support

Summary:  Working under the Clinical Supervisor, the LPN – Clinical Support nurse will have the skills and attitude needed to complete a variety of tasks to support clinic operations. These tasks range from managing/completing paperwork, triaging patient concerns, administering nursing care, and working on quality improvement plans. As a nurse, the LPN – Clinical Support is expected to be an example to medical assistant colleagues and may be called on to help with training coworkers.

Reports to: Site Manager

Supervises: No

Dress Requirement: scrubs in accordance with Heart of Ohio Family Health’s dress code policy

Work Schedule: F/T

Monday through Friday during standard business hours

Times are subject to change due to business necessity

LPNs are expected to float between all Heart of Ohio Family Health based on organizational need

Exempt                                 Non-Exempt   þ

Job Duties: these are considered essential to the successful performance of this position:

• Assist in managing paperwork coming into the clinic, assist providers with appropriate filling out of paperwork and documents appropriately, and ensure providers sign off at appropriate times.
• Administers nursing care to those with medical conditions or injuries
• Includes working in and taking calls for family/internal medicine, OB/GYN, and pediatrics
• Assist in all paperwork coming into the clinic, including but not limited to FMLA, prescription requests, bariatric surgery, home health, and more. Assists providers with appropriate filling out of paperwork and ensures providers sign off at appropriate time.
• Calls patients with abnormal lab results and answers patient calls about lab results
• Distributes educational material to patients as directed.
• Follows all laws and regulations and adheres to all of the Organization’s policies and procedures, especially the hazardous, health, and safety procedures
• Completes triage of patients over the phone and in person.
• Completes population health outreach for patients with uncontrolled chronic disease/care gaps.
• Assist in training and shadowing experience of onboarding staff.
• Maintains medical records
• Other duties as assigned

Equipment Operated:
 

Telephone & Fax

Computer & Printer

Blood Glucose Monitor

Blood Pressure Machines

Waived function testing

Pulse oximeter

EKG

Centrifuge

NST machine

Oxygen

Audiometer

Audio Visual

HBA1C analyzer

Ultrasound

Other office and medical equipment as assigned

Facility Environment: