Customer Solutions Architect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solutions Architect based in United States.

We are seeking a technically skilled and customer-focused professional to bridge the gap between customers, product teams, and engineering organizations.
This role combines solution architecture, technical consulting, and customer advocacy to help organizations maximize the value of an intelligent automation platform.
You will work closely with customers to understand complex operational workflows, design scalable solutions, and guide successful adoption.
The position requires a unique balance of technical expertise, communication skills, and business understanding to solve challenges and drive long-term customer success.
You will act as a trusted advisor, supporting implementations, technical escalations, training initiatives, and platform improvements.
This is an opportunity to play a high-impact role in shaping customer experiences at the intersection of AI, logistics, and regulatory technology.