Communications Mgr, Office of the Chairman and CEO

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:   

​​The Communications Specialist for Office of the Chairman & CEO will be responsible for ensuring that employees, customers, partners, and the greater ServiceNow community are informed, engaged, and inspired. The Communications Specialist works directly to support the Chairman & CEO. Responsibilities include developing and executing internal communication plans, managing Outlook, supporting employee events, and leading the social media strategy by collaborating with cross-functional teams internally and externally. This individual will partner closely with the Communications Manager, all members of Office of the Chairman & CEO, our VP of Employee Communications, and social teams. 

How you’ll do it: 

• Develop internal as well as external communication plans to support business initiatives and manage appropriate delivery of communications 
• Provide communication support to Chairman & CEO by drafting speeches, video scripts, quotes, documents, photo review, etc. 
• Providing communication support to Office of the Chairman & CEO teammates, influencing strategic messaging 
• Create effective messages for various internal programs that target relevant audience 
• Analyze communication effectiveness and revise the appropriately planned communication strategies in partnership with our Communications team 
• Provide recommendations across day to day inbound and outbound e-mail outreach 
• In partnership with Employee Communications, plan and support employee events globally where Chairman & CEO will participate 

Qualifications

To be successful in this role you have:

Strong interpersonal and communication skills are the major requirement of the Communications Specialist. Along with this, they must also possess skills given below: 

• 2+ years corporate/employee communications, public relations, marketing, or executive communications experience 
• Expert written and verbal communicating skills 
• Great executive presence 
• Extremely strong organizational and management skills 
• Easily accessible outside of traditional work hours, flexible to global time zones 
• Team player and leader - Can collaboratively work with C-Suite leaders, their teams, agency partners, business partners, and vendors.  
• Operates with a high sense of urgency with an ability to manage multiple projects at once with ease 
• Make necessary decisions even under pressure 
• Resourcefulness 
• Ability to effectively operationalize team processes 
• Effective time management skills and ability to complete given tasks perfectly within the given time 
• Understanding of relevant technology and market trends 
• Proper knowledge about media and communication 
• Power user of Microsoft Office tools 
• Experience with events 
• Strong natural ability to identify, develop, and tell a great story across multiple media 

 

 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regar