C003423 Senior IT Change Manager (NS) - TUE 5 Mar

Deadline Date:  Tuesday 5 March 2024

Requirement: Senior IT Change Manager

Location: Mons, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 700

Required Start Date: 15 April 2024

End Contract Date: 31 December 2024

Required Security Clearance: NATO SECRET

Duties and Role:

Strategic planning

• Leads and directs the development of Configuration & Change Mangement (CM2) policies, standards and guidelines for strategy development and planning.
• Develops and communicates plans to drive forward this CM2 strategy.
• Communicates to stakeholders the CM2 strategic intent, approach and roadmap.
• Provides support and direction to all stakeholders ensuring adherence to CM2 strategy.
• Collects, aggregates and transforms data into reports and insights to make informed decisions to support the execution of strategic plans.

Emerging technology monitoring

• Supports monitoring of the external IT environment and assessment of emerging technologies.
• Contributes to the creation of reports, technology road mapping and the sharing of knowledge and insights.

Requirements definition and management

• Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity.
• Contributes to selecting the requirements approach.
• Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements.
• Establishes requirements baselines, obtains formal agreement to requirements, and ensures traceability to source.

Configuration management

• Leads and directs on Configuration Management projects and activities ensuring the correct governance mechanisms and reporting is in place.
• Responsible for the common data model essential for the discovery and management of configuration items (CIs) that are uniquely identified with naming conventions.
• Puts in place operational processes for secure configuration, classification and management of CIs, and for verifying and auditing configuration records.
• Develops, configures and maintains tools (including automation) to identify, track, log and maintain accurate, complete and current configuraton management information.
• Reports on the status of configuration management.
• Identifies problems and issues and recommend corrective actions.

Change control

• Leads and directs on Change Management projects and activities ensuring the correct governance mechanisms and reporting is in place.
• Leads the team responsible for the assessment, analysis, development, documentation and implementation of changes.
• Leads on the developments of implementation plans for complex requests for change.
• Reviews proposed implementations and evaluates the risks to the integrity of the product and service environment.
• Ensures appropriate change approval is applied to changes.
• Reviews the effectiveness of change implementation.
• Identifies, evaluates and manages the adoption of appropriate tools, techniques and processes for change control.

IT Service Change Management

• Analyses and presents the pros and cons of potential risks to IT service changes.
• Designs approaches and templates for the implementation and review of IT service changes.
• Directs and monitors the implementation of IT service changes and procedures.
• Determines methods and processes for IT service changes.
• Compares change impact assessing approaches with other industry professionals or organizations.
• Evaluates the effectiveness of change management through professional group discussions.

System Development Life Cycle

• Clarifies the similarities an