Home Infusion Intake Coordinator; HSO Pharmacy Home Infusion; Mount Sinai Morningside: Full Time; Days

Under direct supervision of the Director of Pharmacy and Clinical Coordinator, this Specialty Pharmacy Financial Access Coordinator (I) interacts with hospital employees on multiple levels, including pharmacists, medical/clinical staff, fiscal personnel, department managers, access services staff, coding staff and billing assistants. External contacts include third party payers, prescription benefit management companies, governmental peer review organizations, and referring physicians. This individual is primarily responsible for receiving prescriptions, addressing and rectifying rejected claims, conducting and completing necessary third party (insurance) prior authorization requests (when applicable), and verifies prescriptions to other non-institution entities in instances where the prescription is not filled by Mount Sinais Outpatient Pharmacy, including routing to MSHS entities. S/he is primarily responsible for providing assistance to a subset of patients by completing Patient Assistance Program (PAP) applications and co-pay assistance funds applications. Through PAP, pharmaceutical companies provide medications to patients with limited income and resources.

1. Receives prescriptions, with appropriate follow up on rejected claims.

2. Completes third party prior authorization requests and verifies prescriptions.

3. Provides a high level of customer service by the completion of applications, including those for the Patient Assistance Program (PAP) and co-pay assistance.

4. Addresses and rectifies denied claims.

5. Other duties as assigned.

• HS/GED; Associates degree or higher preferred
• 1 year of retail pharmacy technician experience
• 3 years of health care related billing and/or retail pharmacy experience preferred
• Registration with the Board of Pharmacy upon hire  
• PTCB (Pharmacy Technician) 

Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $23.01 - $35.86 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, LAI - HSO Pharmacy Home Infusion- STL, Mount Sinai St. Luke's

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization.  We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

 Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, an