Staff Energy Program Manager

About Stem
Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com.

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.

As Staff Energy Program Manager  – Demand Response, you will have responsibilities to build, execute, and measure performance of Stem’s demand response and grid services programs. This effort includes developing, implementing, and monitoring program operations strategies, project planning, portfolio analysis, KPI development and tracking, contract compliance, risk assessment, reporting, and settlement for Stem’s core demand response programs. You must demonstrate a blend of business, technical, and executional expertise. You will be comfortable working with all departments within the company such as Sales, Deployment, Product Development, Data Analytics, Finance, Accounting and Legal along with external stakeholders such as solar, trading and utility partners. You will report into the Programs and Markets team.

Key Responsibilities:

• Manage a team of individual contributors  operating Stem’s energy storage operations in Grid Service and Demand Response programs
• Oversee and manage the operational strategy and utility customer relationships for Stem’s energy storage operations in Grid Service and Demand Response programs
• Work closely with Stem’s partners, asset owners, and the team to analyze and recommend performance or revenue opportunities
• Drive the team in generating operational requirements, specifications, deliveries and timelines
• Ensure operations are in compliance with program rules and company policies and procedures
• Manage the cross-functional delivery of demand response, market and/or incentive program commitments for our customers, including overseeing the delivery and fulfillment of external reporting requirements
• Serve as primary operational point of contact for partners or customers over the term of program and market contract periods
• Become a Stem subject matter expert by staying abreast of regulatory developments at the federal, state, ISO and utility level
• Drive quantitative analysis necessary to inform strategic market and program portfolio decisions
• Assist in developing and tracking performance metrics for program participation, communicate to internal and external stakeholders, and ensure team reports on their metrics
• Deliver high quality content illustrating asset performance, risks and opportunities for the business to leadership
• Support Legal in drafting and reviewing contract language that aligns with our services offering and strategies in the applicable markets
• Support Deployments, Data Science, and New Product Integration teams with operational product requirements
• Support business development, product marketing, sales and other commercial market development efforts, as needed

Requirements:

• Ability to manage individual contributors who are executing the day-to-day operations of demand response programs
• Ability to manage multiple projects simultaneously and prioritize accordingly
• Problem solving, strong analytical and statistical skills and ability to convey complex technical analysis to a broader audience including senior leadership.
• Superb verbal and written communication, team collaboration, and organizational skills
• Ability to handle a fast-paced, hard-charging, collaborative environment
• Ability to m