General Manager, Distribution Center Operations

We are a Parts Store and SO much more and we are looking for even more great talent to join our NAPA family! Our NAPA Brand is known around the world for having KNOW HOW and now we are looking for a talent who has the KNOW HOW to drive operational excellence of a Distribution Center and serve as a NAPA General Manager of Operations!

Position Mission:

Lead and direct the facility's management team within a fast-paced distribution environment, focusing on safety, leadership, operational excellence, self-motivation, problem-solving and teamwork. This leader will establish route maps with clear objectives and drive a sense of urgency to ensure that operational plans are executed, performance and budget goals are achieved, and teams are kept informed and coordinated across functions. You will foster a “safety first” culture through awareness, training and accountability. You will quickly establish yourself as an engaging and inclusive leader with ownership for the team’s ability to maximize its productivity, growth and development. You’ll create a positive work environment though real-time observations and specific, constructive, and actionable feedback. You’ll have the autonomy to innovate with new approaches to process and methods, all in the name of more efficiency and implementing future process flow optimization. Your ability to find root causes to problems will be well supported by an environment of calculated risk and testing. You’ll leverage a mix of metrics, Lean principles, Six Sigma, and other activities to understand and fine-tune the operation. Your commitment to others will shine when you jump right in to help teams meet their business goals.

Position Performance Measures:

·Building Safety & Compliance

·Quality

·Customer Service Levels & On-time Delivery

·Meeting/Exceeding P&L and Budget Goals

·Operational Effectiveness

·Employee Engagement, Retention & Team Culture

Responsibilities: 

The following section contains the primary responsibilities for this position.  Job holder is responsible for performing any other duties as assigned by management.

·Hires, trains, develops, motivates, and supports the distribution center salaried and hourly teams.

·Develops and monitors production plans for the DC and ensures that the optimal level of staffing is being allocated to the available work.

·Manages associates keeping those safe work practices as first priority, making sure they are followed to support a safe work environment

·Oversees the DC’s P&L and works with salaried managers to maximize productivity and deliver budgeted targets.

·Establishes sound process improvement initiatives that drive year over year improvement, as well as streamline and optimize day-to-day operations.

·Partners with senior leadership and cross-functional teams to identify and lead DC network projects that contribute to total logistics cost and operational effectiveness.

·Collaborates with other operational and support leaders in the network to drive standardization of processes, share ideas and support one another in their implementations

·Supports operational strategy and innovation to drive business goals for revenue, operational performance (e.g., safety, quality, service, cost), and profitability

·Develops leaders to be capable of coaching, counseling, and motivating associates to attain optimum safety standards, customer service, productivity levels, and associate engagement

·Ensures communication and teamwork among staff to aid in the accomplishment of the department objectives

·Ensures that all company and HR policies and practices are communicated to department associates and practiced consistently

·Monitors operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages, errors and mis-picks; and excellence in customer service levels

·Helps develop and maintain inventory/security controls to prevent shrinkage and shortages

·Ensures effective communications; up, down and across the business

·Manages multiple priorities in a face-paced environment with effective communication and thorough follow through

Leadership Expectations

·Culture Champion - Models our GPC values to foster our culture; holds oneself and others accountable; and supports our commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics, and compliance.

·Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

·Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibit