Medical Biller II

***Medical Biller II – TriHealth Norwood***

At TriHealth, your expertise in medical billing directly supports our mission to deliver exceptional patient care. As a Medical Biller II, you’ll be part of a collaborative, high‑performing team that values accuracy, integrity, and continuous improvement. Your work ensures clean claims, timely reimbursement, and a smooth financial experience for our patients, and we recognize the importance of that impact. TriHealth offers career growth opportunities, a comprehensive benefits package,

Apply today and grow your career with a team that truly values you.

Location: 

• TriHealth Norwood at 4685 Forest Avenue, Norwood, OH 45212

   

Work Schedule:

• Fulltime (80 hours bi-weekly)

• Day Shift

• No Weekend, No Holiday, No on Call Commitment

   

Incentives & Benefits:

TriHealth offers a comprehensive benefits package including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page: https://careers.trihealth.com/what-we-offer/benefits 

Job Requirements:

• High School Diploma or GED or GED (Required)

• 3 - 4 years’ experience in related field (Required)

• Billing knowledge that includes ICD-9, ICD-10, and CPT terminology 

• Epic and Clearing House experience 

• Working knowledge of insurance policies and appeals Consistently meets individual productivity incentive standards
   

Job Overview:

The level II Medical Biller's general responsibilities include assisting the lead medical biller and fellow billing staff in submitting accurate clean claims, ensuring timely follow up. Collaboration with other teams will be needed to ensure denied claims are appealed as needed. Medical Biller II should be cross trained to work with different payers to help assist other billing staff. Reviews, investigates, and resolves credit balances. Medical Biller II will ensure the proper documentation in the facility's billing system. Responsible also for providing excellent customer service skills by answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner.

Job Responsibilities:

• Knowledge: Works with little supervisory oversight and exercises appropriate judgement in identifying payer trends. Identifies and appropriately communicates process improvement with team leaders and supervisors in a timely manner. Maintains a close working relationship with all departments and consolidates efforts to ensure appropriate and standardized coding/billing procedures are followed. 

• Quality Review: Consistently produces quality work and actions to move a claim to proper payment or account resolution while maintaining assigned work queues. 

• Personal Productivity: Completes assigned workload based on key performance indicators daily to ensure standard productivity is met.

• Patient Accounting Cash: Meet or exceed approved target; collect 100% of net revenue booked based on remittance. 

• Aging: Decrease AR greater than 90 days for Insurance accounts as set by department each year. Lower is better.

Working Conditions:

Climbing - Rarely 
Concentrating - Consistently 
Continuous Learning - Frequently 
Hearing: Conversation - Frequently