Partner Learning Experience Manager

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

The Commercial Line of Business team, is looking to bring on a Partner Learning Experience Manager. In this role, you’ll be delivering high quality content, resources, and enablement to partners is critical to achieving scale and velocity. While ensuring the best experience for our partners and customers. We are looking for someone to fill a strategic role that blends instructional design with business acumen, focusing on creating tailored learning experiences that align with organizational goals. As a Learning Experience Manager, you will be responsible for designing and implementing effective learning strategies and experiences that help partners acquire knowledge and skills, taking into consideration the different learning styles and needs of various partner types and personas.

SHOULD YOU ACCEPT THIS CHALLENGE...

• Content Development: Work closely with subject matter experts from sales, product, technical, and other departments to develop actionable learning content. This includes interactive modules, eLearning, videos, presentations, quizzes and more. The content must cater to different personas within partner organizations, providing the skills and knowledge each persona needs to succeed.
• Learning Journey Design: Design learning paths and curricula that are customized for different roles, ensuring that partners follow a structured journey that helps them build skills over time. These paths may include onboarding, continuous learning, and specialized training and will be delivered in a variety of ways. Identify unmet needs and develop a roadmap of new learning initiatives to solve for those unmet needs.
• Collaboration & Stakeholder Engagement: Collaborate with different teams, including the enablement, partner, marketing, product, and technical organizations to align learning programs with business objectives and priorities. Ensure that content is relevant, impactful, timely, and useful for partners to grow their business with Pure. 
• Personalized Learning: Create personalized learning experiences that meet the unique needs of various partner types and personas with varying degrees of experience. Adjust learning paths as needed to better suit different learning paces or methods (e.g. visual learners vs. auditory learners).
• Partner Engagement & Motivation: Promote a culture of continuous learning by incorporating gamification, reward systems, and interactive components to increase learner engagement and ensure that partners are motivated and prepared to operate autonomously.
• Tracking & Reporting: Leverage the Learning Management System (LMS) and other tools to track and deliver content. Use data from the LMS or other platforms to analyze learner progress, engagement, and content effectiveness as well as to refine future learning initiatives.
• Evaluation & Feedback: Develop metrics and KPIs to evaluate the success of training programs including learning retention rates, partner performance post-training, and business outcomes tied to training effectiveness. Use feedback loops to improve future learning initiatives, ensuring that the content evolves to meet emerging needs or gaps.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• 8+ years of experience developing learning experiences and leading enablement initiatives
• Deep understanding of the partner ecosystem and partner go-to-market strategies
• Proven ability to create partner value propositions 
• Field facing experience, working directly with partners in a sales, marketing, or technical capacity
• Strong knowledge of instructional design principles and adult learning theories
• Ability to ideate, create, deliver, and facilitate modern learning experiences as part of a larger digital transformation
• Successful track record managing projects and timelines from inception to execution
• Goal-oriented, proactive, accountable, and passionate about driving business outcomes
• Willing to challenge the status quo to move beyond traditional ways of doing things
• Strong interpersonal skills, with the ability to facilitate, influence, resolve conflict, and collaborate on innovative solutions
• Ability to think creatively about how to engage learners and create impactful experiences
• Finds opportunity in challenges with