Equipment Citations Specialist (Temporary)

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

This position is not eligible for employer sponsorship.

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

U-Haul International is seeking hardworking, energetic team players to join the Equipment Citations department in downtown Phoenix. The ideal candidate will be able to build relationships among many groups, offering clerical support as part of a team to keep track of citations and ensure responsible parties provide compensation.

This is a temporary position for 60 days, with the potential for extension!

Primary Responsibilities:

• Follow up on tolls, parking and fine citations

• Locate and seek compensation from responsible parties

• Work with customers, field locations, DMVs, and the U-Haul POS system to ensure favorable outcomes

Minimum Qualifications:

• Good attendance record

• Previous call center/phone-based work experience

• Experience using Microsoft Office (Word, Excel)

• Excellent communication skills

• Task-oriented and ability to work in a fast-paced environment

Work Schedule:

40 hours/week between 6am-6pm Monday-Friday, and 6am-4:30pm on Saturday

Perks of joining the U-Haul fleet:

U‑Haul Offers:

• Medical insurance

• Prescription drug plans

• Dental & Vision plan with hearing care discounts

• Onsite medical clinic for team members and eligible family members

• New indoor fitness gym (Midtown Phoenix campus)

• Get Fit Gym Reimbursement Program

• Registered Dietitian Program

• WeightWatchers®

• CVS Virtual Care

• U‑Haul Kids Program

• 24‑Hour Nurse Line

• Wellness Program (Healthier You initiatives & challenges)

• Mindset App Reimbursement

• Pet Insurance & Wellness plans

• Career stability

• Opportunities for advancement

• Valuable on‑the‑job training

• Tuition Reimbursement Program

• Free online courses for personal and professional development at U‑Haul University®

• 401(k) Savings Plan

• Employee Stock Ownership Plan (ESOP)

• Company‑paid life insurance

• Voluntary life insurance options

• Short-Term and Long‑Term Disability

• Critical Illness, Accident & Hospital Indemnity plans

• Business & business travel insurance

• MetLaw Legal Program

• MetLife Auto & Home Insurance

• LifeLock Identity Theft Protection

• Dave Ramsey’s SmartDollar® Financial Wellness Program

• U‑Haul Federal Credit Union

• Paid holidays, vacation, and sick time

• You Matter Employee Assistance Program (EAP)

• Discounts on cell phone plans, hotels, computers, vehicles & more

• Community involvement & volunteer opportunities

• U‑Haul Mothers Program (Paid maternity leave)

#LI-SB1

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.  The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.   

U-Haul is an equal opportunity employer. All applicants for employment wi