Retail Sales Agent (PT) ("Agente de Ventas")

LOCATION

Catamaran Resort Hotel & Spa
The Catamaran Resort Hotel and Spa is a Polynesian-themed destination located on the shores of Mission Bay and mere steps from San Diego's famous Pacific Beach. The resort features 310 rooms and suites, lush tropical gardens, and award-winning dining at Oceana Coastal Kitchen.

The Catamaran Resort Hotel and Spa is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

SUMMARY
The Retail Sales Agent ("Agente de Ventas") welcomes our guests with a warm and friendly smile. Proactively provides our guests with personal service and attention that exceeds their expectations.

PAY & PERKS

• Compensation: $22.00**
• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles. for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and/or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

ESSENTIAL DUTIES

• Carefully listens to the guest and provides assistance in fulfilling guest needs.
• Answers the phone in a friendly and courteous manner and assists guests with their requests.
• Is knowledgeable with respect to retail inventory and able to respond to questions and requests in an informed way.
• Accurately records all transactions and performs end of shift procedures.
• Ensures all retail products are well displayed for the guest.
• Fosters a sales-focused mentality and strives to increase sales by assisting guests with impulse add-on purchases and by discussing the benefits and features of items for sales with customers.
• Responsible for issued bank.
• Performs additional duties and responsibilities as directed by the leadership team.

QUALIFICATIONS

• High school diploma or GED.
• At least 3-12 months of relevant experience and/or training. If no educational background, at least 1 year.
• A combination of experience, education, and/or training may be substituted for either requirement.
• Previous similar position in a hotel, or similar business entity preferred.
• Availability to work on weekends and holidays is required.
• Current industry certifications required: Foo