Sr. Associate CS Internal Controls and Audits

ROLE SUMMARY

The Sr. Associate, Colleague Services Internal Controls and Audits is a highly organized and detail-oriented professional to serve as the central point of contact for all internal and external payroll or colleague data audits. This role will be responsible for recommending and monitoring audit-ready payroll operations processes in close partnership with the Risk Management and Service Delivery Teams. The ideal candidate will ensure compliance with regulatory requirements, internal policies, and industry best practices while driving continuous improvement across colleague services operations in close partnership with RM&C.

ROLE RESPONSIBILITIES

Audit Coordination & Management

• Serve as the primary liaison for internal and external payroll audits, including regulatory, financial, and operational audits.
• Collaborate on preparation of audit documentation, responses, and follow-up actions.
• Coordinate with internal stakeholders and external auditors to ensure timely and accurate audit execution.
• Monitor and track all outstanding internal and external audit requests globally.

Compliance & Risk Partnership

• Collaborate with the Risk Management team to identify, assess, and mitigate payroll-related risks and other shared services governance controls.
• Ensure payroll processes comply with federal, state, and local regulations, as well as internal controls.
• Monitor changes in payroll legislation and proactively update processes and documentation, cascading to regional payrolls.
• Partner with RM&C to Communicate audit findings and recommendations to leadership and relevant stakeholders.

Process Design & Implementation

• Partner with Global Process Leads (GPLs) on the design and implementation of standardized audit procedures and controls.
• Recommend improvements and standardization of operational controls globally and work with service delivery teams to implement changes
• Review and maintain audit-ready documentation, including process maps, SOPs, and control matrices.
• Identify opportunities for automation and efficiency improvements in payroll compliance workflows.

Reporting & Analytics

• Track and report on audit outcomes, remediation efforts, and compliance metrics.

BASIC QUALIFICATIONS

• Applicant must have a bachelor's degree with at least 2 years of experience; OR a master's degree with more than 0+ years of experience; OR an associate's degree with 6 years of experience; OR a high school diploma (or equivalent) and 8 years of relevant experience.
• Experience in payroll operations, audit coordination, or compliance roles.
• Strong understanding of payroll regulations, audit standards, and risk management principles.
• Experience working with cross-functional teams and external auditors.
• Excellent organizational, analytical, and communication skills.
• Proficiency in payroll systems and processes such as ADP, Dayforce, SD Worx
• Self-starter
• Ability to work in an ambiguous environment
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Able to communicate effectively in English (spoken & written) with colleagues at all levels of the organization

PREFERRED QUALIFICATIONS

• Certification in Payroll (e.g., CPP) or Internal Audit (e.g., CIA) is a plus.
• Experience in a global or multi-state payroll environment.
• Familiarity with SOX compliance and internal control frameworks.

Other Job Details:

• Last day to apply: September 10, 2025

The annual base salary for this position ranges from $69,400.00 to $115,600.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies to the Tampa, FL location only. The salary range provided does not apply to any other United States location or locations outside of the United States.

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