Senior Manager, Product Delivery

Application Deadline:

07/31/2024

Address:

250 Yonge Street

Job Family Group:

Technology

Serves as an advisor and partner between the business/group and Technology & Operations to define and document technology requirements for a business/group. Provides subject matter expertise for all IT systems related initiatives. Manages initiatives, supports and delivers on operational goals.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

• Ensures alignment between values and behaviour that fosters diversity and inclusion.

• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. 

• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. 

• Attracts, retains, and enables the career development of top talent.

• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. 

• Provides strategic input into business decisions as a trusted advisor.

• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.

• Acts as a subject matter expert on relevant regulations and policies.

• May network with industry contacts to gain competitive insights and best practices.

• Identifies emerging issues and trends to inform decision-making.

• Influences and negotiates to achieve business objectives.

• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

• Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.

• Determines priorities, current, planned initiatives, and support requirements related to strategic management of the business/group in partnership with the business/group.

• Conducts independent analysis and assessment to resolve strategic issues.

• Acts as the prime subject matter expert for internal/external stakeholders.

• Acts as the primary liaison between the business and Technology & Operations.

• Ensures alignment between stakeholders.

• Builds effective relationships with internal/external stakeholders.

• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.

• Develops and applies the framework for databases; oversees database management in adherence with data governance standards.

• Leads new development, integration, and enhancement of IT systems and technology, including critical applications.

• Monitors and tracks performance, and addresses any issues.

• Designs and produces regular and ad-hoc reports, and dashboards.

• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.

• Leads the successful implementation and sustainment of all approved IT strategic/change initiatives.

• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder technology needs.

• Provides advice and guidance to assigned business/group on implementation of technology solutions.

• Supports business in production support, system enhancements, product upgrades and development.

• Provides expertise to establish key business initiatives/priorities to support & sustain the strategic direction.

• Supports the IT transformation agenda and ensures business & technology needs align.

• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

• Tracks metrics and milestones, makes recommendations for resolution and escalates as appropriate when issues arise.

• Supports development and execution of strategic initiatives in collabora