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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Under minimum supervision, coordinate and maintain the Information Technology (IT) Data Center physical enterprise infrastructure environment and facility support systems. Provide installation, maintenance and support of the data center infrastructure to include cabinets, cabinet power distribution units, cabling infrastructure, as well as IT equipment to include mainframe, distributed systems, network equipment, direct access storage device (DASD), and distributed and mainframe storage as required. Responsible for analysis and resolution of problems within the department. Utilize software and hardware tools for identification and diagnosis of problems and factors affecting the IT enterprise infrastructure performance and availability.

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

This position is office-centric 5 days a week in our Truist hubs. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 
1. Assist with scheduling daily activities for the IT Facilities Management team, considering standard business practices and established processes.
2. Demonstrate full understanding and knowledge of IT departmental responsibilities, change management, problem determination/resolution, and resource allocation.
3. Complete installation, routine testing, and analysis of all elements of the IT enterprise computing infrastructure facilities (e.g. power, communications and processing equipment, cabling infrastructure).
4. Assist with scheduling and coordinating equipment deliveries
5. Provide support as required for the IT Data Center Security Policy.
6. Provide collaboration with Data Center Services teammates and other technology teams in support of corporate objectives, project goals and initiatives.
7. Develop and maintain documentation for supported IT Enterprise Infrastructure.
8. Retain ongoing knowledge of facilities management and technology within the supported IT Enterprise Infrastructure.
9. Provide 24x7 onsite or on-call availability for supported IT enterprise infrastructure, as required.
10. Provide training for less experienced personnel.

QUALIFICATIONS
Required Qualifications - Sr. Data Center Technician
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Computer Science or related field, or equivalent education and related training
2. Five years of relevant Information Technology experience
3. A demonstrated understanding of applied enterprise computing technology
4. Knowledge of data flow, mainframe/client server software, problem analysis and performance enhancement
5. Experience with hardware maintenance on HP, DELL, and Cisco hardware
6. A demonstrated understanding of network interfaces and technologies
7. A demonstrated understanding of infrastructure cabling concepts and best practices
8. A demonstrated understanding of blade server technology and concepts