Events Agent - Conference and Events - Jumeirah Capri Palace

About the Company and Jumeirah Capri Palace: 

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Sitting more than 300 meters above sea level, Capri Palace Jumeirah embodies the Italian Dolce Vita long associated with this exclusive blue island in the Gulf of Naples. The authentic and unspoilt village of Anacapri sets an impressive stage for the fresh and atmospheric hotel, framed by arches, vaults and columns reminiscent of an 18th century Neapolitan palace. 

 

About the Job: 

An opportunity has arisen for an Events Agent to join the team of Jumeirah Capri Palace for summer season 2025. The main duties and responsibilities of this role are:

• Supporting events to ensure maximum customer satisfaction and smooth operations;
• Following hotel’s selling strategy and ensuring compliance with all policies and procedures;
• Meeting with guests to understand their needs and plan all event’s details;
• Conducting in-house site inspections and monitoring guests’ reactions during the event;
• Ensuring the guest is attended and assisted in all details prior to the event as well as ensuring seamless correspondence with the guest;
• Maintaining organised and correct guests’ and events’ files and ensuring Daily Events details are completed and accurate;
• Responding to all messages within four hours to ensure guest satisfaction;
• Attending designated meetings and training sessions;
• Following all accounting policies about payment and billing procedures.

 

About you: 

The ideal candidate for this position will have the following experience and qualifications:

• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

• Excellent written and spoken English skills.
• Flexibility
• Teamwork skills

 

About the Benefits:

We offer generous benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry:

• Colleague Food & Beverage discounted rates
• Career Development
• Reduced hotel rates across our properties globally 
• Accommodation facilities
• Parking facilities
• Meals on duty 
• Uniform laundry services 

 

 For information about privacy, please refer to our website www.capripalace.com