ARIZONA STATE PARKS AND TRAILS

Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

PARK RANGER SENIOR
or / and
PARK RANGER
RIORDAN MANSION
*Must be able to work evenings, weekends and holidays*

Job Location:

Address:  409 West Riordan Road, Flagstaff, AZ 86001

Posting Details:

Park Ranger Senior
Salary: $20.00 - $22.00 
Grade 17

Park Ranger
Salary: $17.50 - $19.00 
Grade: 16

Closing Date: July 10, 2025

Job Summary:

In addition to core Park Ranger Duties this position exists to Coordinate the Volunteer Program and Events at Riordan Mansion State Historic Park. Under the supervision of the Park Manager and in collaboration with other Park Rangers, the Coordinator will ensure volunteers are adequately trained and effectively assigned to meet the needs of the park. Coordinates the scheduling of group tours, events, weddings, and Special Use Permits for facility rentals.

Job Duties:

Park Ranger Senior:

Volunteer Program - Responsible for the decisions concerning the quality of the program operations and the appropriate use of volunteer staff. Duties include: recruiting, screening, training, coaching, advising, and evaluating volunteers. Includes program development specific to Agency and Park policies and procedures. Also requires coordination with Park Manager for effective use of volunteers in all areas of park operations. Coordinates with staff on training volunteers in interpretation and collections care. Collects and analyzes volunteer data and coordinates with the Agency Volunteer Manager. Responsible for the generation of detailed reports needed by the park and the statewide volunteer program manager. Authority to plan, Coordinate and implement volunteer work schedules: work assignments, weekly and daily scheduling support as needed. Meets with volunteers on a regular basis to ensure comprehension of agency policies and park procedures. Takes corrective action as needed to ensure a high level of internal and external customer service is provided by all volunteers.

Park Ranger Senior and Park Ranger:

Events & Group Tour Coordinator - Schedules and organizes park events, weddings, facility rentals, and completes needed Special Use Permits. Promotes and schedules group tours for schools, organizations, and tour companies.

Programmatic & Social Media- Hosts visitors; researches, develops, and conducts interpretive programs and guided tours of the Riordan Mansion; Provides information in response to visitor questions, direction, guidance, and concerns. Manage the park presence on various platforms. Sharing history, park & event information for Riordan Mansion and other State Parks. Regularly check and respond to public comments. Verify correct information is available on search engines.

Cash Handling, Customer Service, Public & Staff Safety - Perform cashier duties at Contact Station/Gift Shop; collect and account for fees for park admission and store purchases. Records and completes all necessary reports concerning revenue and attendance, time sheets, etc. Provides customer service by phone and in-person and responds to public inquiries about park hours accommodations, and reservations. Prepare the buildings and grounds for visitors while checking for safety, basic facility maintenance, cleaning handrails, vacuuming, dusting artifacts and exhibits, litter collection. Promote the safety of park visitors and enforce Park rules and protect park resources; utilizes two-way radio communication system; Confers with local officials and law enforcement officers; Completes all necessary reports concerning incidents.

Administrative - Assists the park manager with park operations, purchasing supplies, scheduling services, and communicating with the Central office on Park needs. Act as park gift shop coordinator. Evalua