Principal Software Test Engineer

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. 

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

As part of the Validation Services team at Unum, this role will lead innovation in enterprise-wide testing strategies, architect GenAI-based testing solutions, and advance both automation frameworks and testing maturity using TMMi standards. The Principal Software Test Engineer plays a pivotal role in ensuring Unum’s platforms meet high standards for speed, quality, and resilience.

This position is available in the following locations: Atlanta, GA; Chattanooga, TN; Portland, ME.

Job Specifications

• Bachelor’s degree in Computer Science required; Master’s preferred or equivalent experience.
• 8+ years of total software engineering and testing experience, with significant leadership responsibility.
• Experience with implementing GenAI solutions to testing
• Expertise to both Functional and non-functional test automation frameworks
• Expertise in TMMi or similar testing maturity frameworks
• Enterprise testing practices across diverse technology stacks
• Proficiency in modern test automation tools (e.g., Selenium, Cypress, Playwright, JMeter).
• Strong understanding of integrating testing into CI/CD pipelines.
• Outstanding collaboration and influence skills, with the ability to drive adoption across diverse teams.
• Strong leadership, analytical, and problem-solving skills.
• Passionate about creating innovative, customer-focused solutions.
• Expert in Agile methodologies, test automation, TDD, CI/CD, and DevOps practices.
• High attention to detail and strong quality orientation.
• Excellent communication skills, including the ability to engage and influence senior stakeholders

Principal Duties and Responsibilities

• GenAI Testing Innovation: Research, evaluate, and implement AI/ML-driven tools for test case generation, validation, and optimization.
• Enterprise Test Automation Leadership: Architect and scale automation frameworks for functional, performance, and security testing.
• TMMi Maturity Advancement: Lead the adoption and continuous improvement of the TMMi assessment process.
• Quality Engineering Practices: Define and evangelize enterprise-wide testing strategies, frameworks, and best practices.
• Collaborate closely with Product, Engineering, and DevOps teams to embed quality throughout the delivery pipeline.
• Understands business needs and designs scalable, secure, and customer-centric solutions to enable desired capabilities.
• Provides technical leadership and direction within a Business Delivery Hub (BDH) or value stream.
• Collaborates with architects to define and apply technical roadmaps, standards, tooling, and frameworks to support a modern, high-quality application suite.
• Leads the identification and adoption of innovative IT solutions, including third-party and cloud platforms, to improve business capabilities.
• Drives application architecture design and ensures alignment with reference architecture and strategic roadmaps.
• Champions the use of modern technologies such as AI, digital platforms, and automation to solve business problems.
• Prioritizes buy-over-build strategies and cloud-based solutions where feasible.
• Continuously monitors industry