Senior Software Product Manager – EHR Integrations

Senior Software Product Manager – EHR Integrations  

Location: Remote (United States) 

Location note: Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility. 

Labcorp Genetics (formerly Invitae) is seeking a seasoned and strategic Senior Software Product Manager – Integrations to lead the development and optimization of interoperability solutions across our genomics platform including directly supporting the integration of Invitae's test menu. This role is critical in enabling seamless data exchange between our systems and external EHR platforms using HL7, FHIR, CDA, and modern API practices. 

You will collaborate cross-functionally with engineering, implementation, client services, commercial stakeholders, and external partners to define and deliver integration capabilities that support clinical workflows, improve patient outcomes, and ensure regulatory compliance. You'll shape the roadmap to help us achieve the fastest timelines and maximum ROI for our integration efforts. 

As a Senior Software Product Manager, you own product for a product scenario (a group of features), including content, regulations, and workflows over multiple years. You own the vision, ROI, and roadmap, make feature and gene content decisions, and set KPIs. You operate cross-organizationally with a focus on customer satisfaction, identifying growth opportunities, and defining use cases from research through solution delivery.  

RESPONSIBILITIES:

• Product Ownership: Define and manage the roadmap for healthcare integrations, including HL7 orders/results, FHIR APIs, CDA documents, and custom EHR interfaces. 

• Technical Leadership: Serve as the subject matter expert on interoperability standards and protocols, guiding engineering teams on implementation best practices. 

• Stakeholder Collaboration: Partner with internal teams and external clients to gather requirements, prioritize features, and ensure successful integration delivery. 

• Workflow-Centric Design: Advocate for integration best practices that create exceptional experiences for clinicians by embedding seamlessly into their existing workflows, minimizing disruption and maximizing usability. 

• Lifecycle Management: Oversee the full lifecycle of integration products—from concept through deployment and ongoing support. 

• Compliance & Security: Ensure integration solutions meet HIPAA, HITRUST, and other relevant regulatory and security standards. 

• Metrics & KPIs: Define, track, and report on key performance indicators for integration success, including system reliability, data accuracy, clinician adoption, and workflow efficiency. 

• Innovation & Scalability: Stay ahead of emerging interoperability standards and technologies, and design integration solutions that are scalable, modular, and adaptable to future needs. 

• Incident Response & Support: Collaborate with engineering and support teams to triage, resolve,