USA Sr. Associate, Business Control & Risk Management: RCSA Facilitator

USA Sr. Associate, Business Control & Risk Management: RCSA Facilitator

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The RCSA Facilitator operates within the First Line of Defense Shared Service team to help the business execute the RCSA program, ensuring compliance with internal Standards, Guidelines, and Procedures. The RCSA Facilitator serves as a subject matter expert by advising and guiding the business to properly identify risks and controls and documenting them appropriately. Evaluations require collaboration with various stakeholders while influencing parties towards strategic goals. Candidates should have strong verbal and written communication skills, be detail oriented, be able to manage multiple priorities in a fast-paced, dynamic environment, can challenge the “group think” mindset, and have an inquisitive nature that allows them to ask probing questions.

• Execute on the Bank’s RCSA program by facilitating RCSA documentation (process prioritization, process maps, risk and control matrices, and risk assessments) to deliver a superior product that accurately and completely captures the risk and control environment of the business while adhering to internal Standards, Guidelines, and Procedures.  

• Execute refresh calendars as agreed to with the business (inclusive of any ad-hoc priorities such as NPBA or business line changes), while producing a quality product with accurate data. 

• Execute the processing of change log items timely.

• Lead effective meetings with clearly stated objectives that drive desired outcomes. Able to negotiate and build consensus within a group.

• Engage with other stakeholders and business partners to ensure that compliance risks are understood and documented.

• Work with Business Line Subject Matter Experts to elicit processes details and document them per internal standards.

• Acts as a liaison with Risk and Compliance or second line of defense- to develop and implement new policy requests/revisions.

• Recognized as a subject matter expert by advising and guiding RCSA activities.

• Monitor key metrics (i.e., QC results, fact data pack, and data validation rules) to understand the root cause and trends for areas of potential concern. Assist the business with any support they need to resolve the findings while driving solutions to address root causes and prevent recurrence.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. -Preferred

• Master's Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. - Preferred.

• 9+ Years Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience. - Required.

• 5+ Years Business Unit. - Required.

• Preferable background in FLOD Risk with knowledge of consumer banking and appropriate regulations.

• Knowledge of Microsoft products used during the process: Visio, SharePoint, Excel, etc.

• Ability to quickly learn the bank’s Standards, Guidelines, Procedures, and systems around RCSA requirements and execution.

• Proven track record of delivering results timely and with