Temp Program Manager San Bernardino
Amity FoundationAbout the role
The ECM Program Manager oversees the Enhanced Care Management (ECM)- Community Supports (CS) project in the assigned County. Supports the Management Team, as well as oversee the day-to-day administration of programming activities and provides direct supervision to faculty working on this project. ECM is a comprehensive, patient-centered approach to healthcare that aims to improve outcomes for high-need populations. This involves the coordination of medical, behavioral, and social services to address the full range of patient needs, focusing on those with complex and chronic conditions. ECM programs are designed to optimize care delivery, reduce unnecessary hospitalizations, and improve the overall quality of life for students served. The Program Manager is responsible for the Team Management, Staff Development, Stakeholder Engagement, Community Partnerships, Financial Management, and Program Compliance.
Essential Duties
- Oversee the development, implementation, and continuous improvement of the ECM-CS program in assigned county ensuring the needs of members are being met.
- Manage, and supervise the work of assigned staff/team.
- Comply with contract requirements, as well as state and federal regulations.
- Recruit, hire, and train a multi-disciplinary team (Advocates, Housing Navigator and Quality Assurance Specialist)
- Work closely with the Advocates and other team students to identify necessary clinical and non-clinical resources that may be needed to appropriately assess enrolled ECM students’ health status and gaps in care.
- Foster a collaborative culture that encourages teamwork, continuous learning, and excellent student care.
- Establish and maintain relationships with healthcare providers, community organizations, and other stakeholders to enhance service delivery and address the comprehensive needs of students.
- Provide oversight to billing/claiming processes, ensuring alignment with contractual requirements and MediCal ECM standards.
- Utilize data to inform program decisions, track performance against goals, and identify areas for improvement.
- Oversee and coordinate the allocation of designated resources, administer the record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines.
- Evaluate program operations and activities in terms of over-all effectiveness and compliance; implement improvements and modifications as necessary; and adjust overall goals and objectives in response to program directives and/or student needs.
- Ensures compliance with Amity policies and procedures, and applicable contract obligations.
- Attends and participates in Amity community building functions.
- Attends workshops, meetings, and trainings as requested by supervisor.
- Performs other related duties as assigned.
Education and Experience
Required:
- Four (4) year degree in Social Sciences or related fields AND two (3) years of full-time administrative supervisory experience working in a substance abuse program with Justice Involved Population, OR
- Master’s degree in healthcare administration, public health, social work or related fields AND at least one (2) year of administrative supervisory experience with a demonstrated ability to manage multidisciplinary teams, And OR
- Additional experience may be substi
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