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Consultant, Systems & Change Management – Raiser’s Edge
CCS FundraisingUnited States, United Statesfull_timeVerifiedPosted 16 Dec 2024
💰 $110,000/yr($60,000/yr – $110,000/yr)
About the role
TITLE: Consultant, Systems & Change Management – Raiser’s Edge
LOCATION: National (Remote)
REPORTS TO: VP, Systems
DEPARTMENT: Systems & Change Management
TYPE: Full Time Remote
MIN. EXPERIENCE: Junior/Mid-Level
This position is not eligible for employer visa sponsorship.
*Applicant must provide a cover letter with their application to be considered for the role*
WHO WE ARECCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact. CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance. CCS Systems & Change Management is a fast-growing practice area within the firm, focused on fundraising operations, information, and change management, reporting to the Executive Vice President of Data & Strategy. We partner with large, complex nonprofits to help them measure and elevate impact, optimize key development processes, and make data-informed decisions to forge, grow, and enhance prospect relationships. UNDERSTANDING THE ROLEWith a focus on people, process, and technology, the CCS Systems & Change Management team helps create the operational 'connective tissue' required for philanthropy to thrive - all with an eye toward driving topline revenue growth and creating more efficient ways of working. We recognize that "total efficiency" is not always an ideal outcome; our deep understanding of fundraising strategy ensures we strike the right balance in what will continue to be a relationship-driven business. Our practice area focuses and advises on ‘data in practice’ – how information is gathered, entered, and used - to help our clients ask the right questions of their data and glean trusted insights in support of best-in-class fundraising performance. Our team is comprised of development operations and CRM experts, change management practitioners and design thinkers, with expertise working in large, complex environments. As we continue to grow our presence in this area, CCS is seeking directors with the subject-matter expertise to successfully oversee projects rooted in data challenges. RESPONSIBILITIESThe ideal candidate for this role will have a strong awareness and experience with fundraising operations best practices, including direct experience with Raiser’s Edge and related integrations that are commonly used by nonprofits in the sector, knowledge of what challenges nonprofits commonly face with their data, and what solutions can be implemented to alleviate known pain points. The candidate will have strong analytical skills and the proficiency required to appropriately contextualize and illustrate gaps between client information infrastructure and best-practice functionality, and the confidence to ask thoughtful follow-up questions in real-time when discussing complex issues with stakeholders across diverse organizations. The person in this role will manage project types for which elevated technical proficiency is required (e.g., Systems Assessments), and support colleagues as the subject matter expert on engagements where systems/analytics work is included in scope.
LOCATION: National (Remote)
REPORTS TO: VP, Systems
DEPARTMENT: Systems & Change Management
TYPE: Full Time Remote
MIN. EXPERIENCE: Junior/Mid-Level
This position is not eligible for employer visa sponsorship.
*Applicant must provide a cover letter with their application to be considered for the role*
WHO WE ARECCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact. CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance. CCS Systems & Change Management is a fast-growing practice area within the firm, focused on fundraising operations, information, and change management, reporting to the Executive Vice President of Data & Strategy. We partner with large, complex nonprofits to help them measure and elevate impact, optimize key development processes, and make data-informed decisions to forge, grow, and enhance prospect relationships. UNDERSTANDING THE ROLEWith a focus on people, process, and technology, the CCS Systems & Change Management team helps create the operational 'connective tissue' required for philanthropy to thrive - all with an eye toward driving topline revenue growth and creating more efficient ways of working. We recognize that "total efficiency" is not always an ideal outcome; our deep understanding of fundraising strategy ensures we strike the right balance in what will continue to be a relationship-driven business. Our practice area focuses and advises on ‘data in practice’ – how information is gathered, entered, and used - to help our clients ask the right questions of their data and glean trusted insights in support of best-in-class fundraising performance. Our team is comprised of development operations and CRM experts, change management practitioners and design thinkers, with expertise working in large, complex environments. As we continue to grow our presence in this area, CCS is seeking directors with the subject-matter expertise to successfully oversee projects rooted in data challenges. RESPONSIBILITIESThe ideal candidate for this role will have a strong awareness and experience with fundraising operations best practices, including direct experience with Raiser’s Edge and related integrations that are commonly used by nonprofits in the sector, knowledge of what challenges nonprofits commonly face with their data, and what solutions can be implemented to alleviate known pain points. The candidate will have strong analytical skills and the proficiency required to appropriately contextualize and illustrate gaps between client information infrastructure and best-practice functionality, and the confidence to ask thoughtful follow-up questions in real-time when discussing complex issues with stakeholders across diverse organizations. The person in this role will manage project types for which elevated technical proficiency is required (e.g., Systems Assessments), and support colleagues as the subject matter expert on engagements where systems/analytics work is included in scope.
- We are looking for a dedicated professional and client-facing director who can:
- Successfully lead and manage transformational projects from inception to recommendations to implementation and full adoption
- Apply critical and strategic thinking to quickly identify the crux of a problem, question or issue
- Communicate clearly, concisely, and logically (both verbally and in writing), convey information visually in a compelling manner, and articulate strategies with a point of view for a variety of audiences
- Conduct discovery interviews, facilitate workshops, develop and lead Learning & Development (L&D) materials, and translate operational changes into fundraising impact
- Quickly develop a deep understanding of organizational structure, culture, and motivations
- Thrive in a startup environment and contribute to the growth of a cutting-edge practice within the firm through thought leadership, independent work, and collaboration with colleagues
- Apply a design thinking approach to client engagements, including workshop and workflow design
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