People Operations Generalist

The world's largest asset class in fixed income, operates with the worst data.

Technology has revolutionized the equity markets with electronic trading, quant algos and instantaneous news. However, in debt and fixed income, the picture is completely different. Trades are placed over the phone, news is slow, and information is imperfect. Billions of dollars of capital are allocated to companies, projects and investments all over the world - making the best decisions on where to deploy it requires the best information.

The debt capital markets behave like it’s still the 1980s, it is the last to be technologized - our mission is to make it happen.

We’re rapidly taking market share in the fixed income data industry with our modern solution that our clients love. 9fin's market leading technology uses AI to deliver financial, credit & ESG insights more quickly than anyone else. It uses cutting edge technology to produce fast news and deep-dive predictive analytics. We help our clients win advisory mandates, react to credit trading opportunities faster and most importantly, save time.

Our fast growing list of clients include 9 of the top 10 Investment Banks, leading asset managers, hedge funds and law firms.

About the role

As our hands on the ground in the US, you’ll be instrumental in supporting our international growth plans in a sustainable, people-focused manner. We need someone who is excited to help us take our employee experience to the next level through delivering great People Operations service. We need you to be confident in US employment law and comfortable implementing our People Ops practices. Reporting into our Head of People (based in London), you’ll be working closely with our People Experience Lead (based in London) and the rest of our People and Talent team.

What you'll work on

Every day is different, but here’s an example of the kind of things you’ll work on. You will:

• Be the “go-to” person for all People policies and processes in the US (e.g. onboarding, offboarding, benefits, 401k, visas, employment contracts, sickness, maternity, etc.)
• Implement any new People policies and processes across the US and UK
• Operate as a trusted ally and advisor, supporting all US employee queries
• Support with all US employee relations issues (e.g. performance management, salary review, career progression, etc.)
• Support wider People and Talent projects.
• Work with our Finance team and external providers to support payroll and manage US benefit enrollment
• Champion company-wide team culture and embed our values through every part of the employee journey
• Be our hands on the ground in New York, helping to manage all the ad-hoc operational things that don’t yet have a home at 9fin (e.g. office moves, desk setups, office socials, equipment ordering etc.)
• Maintain data accuracy in HiBob (our HRIS)
• Use, train and encourage adoption of Lattice (our performance platform) to enable better manager and employee experience
• Be a presence in our New York office in order to provide general support and manage ad-hoc requests

Requirements

This role will be a great fit if you:

• Have recent, demonstrable success in People Operations, even better if it’s in a start-up environment
• Have good knowledge of federal, state, and local employment laws in the US
• Can administer our global benefits functions, medical, 401(k) and equity incentives
• Are proactive and enthusiastic about People Operations, with a strong attention to detail and ability to remain organized
• Are a self-starter who is comfortable working with high levels of autonomy
• Are a positive, problem solver who can work at pace (we’re a scaling startup, so you need to be able to adapt to constant change while maintaining recurring tasks)
• Enjoy collaborating with and learning from other members of the People team
• Can bring new and creative ideas to the table so that we can craft a truly unique culture and employee experience

• Are able to work asynchronously in a hybrid working environment, working with teams in two time zones.
• Are tech-savvy (we use HiBob, Lattice, Google Suite, Notion and Miro)

Benefits

We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Salary: $90,000 - $100,000

Financial & Insurance

• Competitive Salary (our salary bands are benchmarked at the top end of the market)
• Equity options
• 401(k) (9fin pay 3%, employee contributions are uncapped)
• Private Health Insurance,