Regional Director of Service & Construction

Company Description

Who We Are

AIR Communities is a headquartered in Denver, CO. We are one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

Job Description

We are looking for a Regional Director of Service & Construction to join our Asset Quality and Service team in Denver, CO supporting our Operations teams in Colorado, Nevada, and Arizona. 

Leadership role

• Leadership and supervisory roles in Service & Construction for a large, potentially multi-state portfolio. 
• Reports directly to Regional Vice President of Service and Construction.  
• Specific areas of ownership and expertise include but are not limited to operations support, support of and education in adherence to property P&L, support of CNOI, expense and CSAT goal metrics and team member development.  
• Leadership and supervisory roles in project management, construction management, design build oversight, contracting, vendor management, budgeting, casualty response, insurance claim oversight, EH&S support. 
• Directs and coordinates other regional service and construction directors. Responsible for implementing and coordinating policies, programs, and operating procedures and standards as required to assure that property assets are preserved through sound maintenance, construction, and rehabilitation procedures. 

Where You Will Work 

• This role will be based out of the Denver Headquarters and require regular travel to all communities within and around the markets. 
• Required to work in person out of a regional office, with 4 to 5 days per week spent in the field walking sites and engaging operations and service teams, vendors, etc.  
• Occasional remote work is allowed. 
• The ability to travel frequently and at times for extended periods is required during the normal course of business.  
• Must also be available for emergency response, remote or in person, for all regional properties in the event of (not limited to) fire, flood, major storms, significant property damage, or loss of critical systems such as power, domestic water supply, HVAC or electricity.

What You Will Do 

Essential Functions:   

• Supports operations and construction from a leadership level with complete understanding of property budgets, P&Ls, KPIs, systems (Entrata, Coupa, Brivo, SmartRent), and reporting.   Frequently engages in person and remotely with property and regional operations team members including CMs, SMs, GMs, RPMs, VPs, DOOs and AFOs. 
• Frequent and recurring travel to properties throughout the region of responsibility required.  Travel to national level meetings required. 
• Heavily engaged in development of internal bench for SM, ASM, Directors of Service and Construction.
• Supports acquisition, transition and disposition processes including PCA review, on-site inspections, and budget development. 
• Post acquisition leadership and oversight of “AIR Edge” and other large-scale renovations or upgrades. 
• Leads Directors to ensure proper execution of all jurisdictional, lender, or code mandated activities including but not limited to (REAC, MOR, 40-year, Façade, Balcony, SCEP).
• Coordinates, oversees, and reports out on the activities of the Directors of Service and Construction in the region to assure that projects are completed within prescribed schedules and budgets, and are in compliance with federal, state, and local regulations.
• Reviews project plans and bids submitted by Directors for scheduling, procedures, staffing and funding requirements, and conformance to annual budgets. 
• Reviews and approves contract documents submitted by Directors, executes construction contracts within signing limits. 
• Works with Directors, consultants, architects, contractors, and suppliers to resolve construction problems and improve construction methods.
• Compiles annual CAPEX/CE/MPE budgets for consideration in annual budget reviews.  Supports annual R&M and COE budget generation and execution. 
• The ability to navigate POWER BI, Asana and MS EXCEL is required as is the ability to generate basic financial (IRR) analysis.
• Aggregation, quality assurance, and communication of