Associate Director, Scientific Patient Engagement and Advocacy Lead, General/Specialty Medicine

Job Description

Role Summary

• The Associate Director, Scientific Patient Engagement and Advocacy Lead, General/Specialty Medicine is responsible for developing and implementing a global headquarters strategic patient engagement plan aligned with therapeutic objectives ensuring the patients’ perspectives remain central to the work of our company.  The Scientific Patient Engagement Lead manages and enables the planning and execution of patient engagement initiatives and manages relationships between patient advocacy organizations (PAOs) and our Company. This position coordinates with both internal and external stakeholders, gathers insights, and includes patient input into clinical research, V&I, commercial, policy, and manufacturing plans.

• The Scientific Patient Engagement and Advocacy Lead will drive/execute the patient engagement and advocacy strategy in alignment with company priorities, work cross-functionally with various internal teams and externally with patients, advocates and PAOs to coordinate and cascade expertise. This Leader is innovative, collaborative, strategic, compassionate, and can lead directly and indirectly through influence.

Responsibilities and Primary Activities

• Develops the headquarters therapeutically aligned strategic plan, executes strategic initiatives and assists in planning of key performance indicators (KPI), goals and tactics that flow from evolving Value and Implementation priorities, and internal and external factors

  • Executes and implements patient innovation and engagement activities through incorporation of the patient voice into internal strategy development and decision-making across our company

  • Supports efforts to gather and include patients’ and advocates insights and perspectives throughout the product lifecycle

• Develop the headquarters therapeutically aligned strategic patient advocacy and educational plans

  • Develop, manage, and support long-term PAO relationships through engagement and communication

  • Serve in a liaison function to PAOs and patient arms of professional societies

  • Facilitate engagement through active participation at national and regional congresses and successful implementation of meetings with PAO leadership and executive staff.

  • Ensure compliance with existing company guidelines as they pertain to patient advocacy

• Navigates across internal and external stakeholders ranging from individual patients to highly networked patients and medical organizations

• Collaborates with key internal stakeholders to proactively develop and execute the global Value and Implementation plan

• Participates in external conferences, congresses, and industry consortiums to represent our company’s focus on the patient including speaking, presenting and authoring publications.

• Ensures alignment with regional and country level related activities (patient, scientific, medical)

• Supports any division with needs relating to patient engagement or patient advocacy, including our Company's Research Labs, Human Health, our Company's Manufacturing division, IT, and others

• Develops the talent on the team and seeks opportunities to enhance their capabilities

• Tracks associated spend for activities and communicates with TA and Strategy Lead

• Tracks and reports impacts, findings and associated key metrics and measurements related to work

Key Internal Stakeholders:

Patient Innovation and Engagement Center of Excellence Therapeutic Area Leadership Global Policy and Corporate Communications Teams US Federal Policy & Government Relations State Government Affairs & Policy our Company's Research & Development division, Value & Implementation Human Health, our Company's Manufacturing division, IT Global Medical Proficiency and External Affairs (GMPEA) Global Clinical Development (GCD)

Required Qualifications, Skills, & Experience

Minimum

• Advanced Degree in health sciences -OR- equivalent level of patient engagement work experience [MD, MSN, or PhD strongly desirable]

• Minimum of 5 years' experience in the healthcare industry (clinical/biopharmaceutical/patient advocacy organization, etc.) 

• Minimum of 2 years' experience managing relationships with external stakeholders. 

• Deep academic understanding of the science of patient input and a strong record of achievement obtaining and incorporating patient insights into decision making

• Deep understanding of Patient Engagement, Patient Insights, Patient Advocacy Organizations, as well as knowledge of