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Phoenix Start-Up Service Leader

City Year
United Statespart_timeVerifiedPosted 4 Aug 2026

About the role

Active City Year Staff members must login to Workday to apply internally.

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Position Overview

As a Phoenix Start-Up Service Leader, you will support ASU City Year Student Success Coaches as a role model and mentor, while continuing to coach and mentor elementary and high school students. You will help these students earn academic success, improve their attendance, and develop positive behaviors at school. You will plan and monitor individual student progress and work with teachers on whole class instruction, breakout spaces, and other in-class student assistance. This position will also be charged with specific tasks that support a unique first start up year.

This position is unique to the Phoenix location, and only individuals who have completed at least one year in a City Year Corps Member position (Student Success Coach, Second Year, Service Leader, Team Leader) in another City Year location is eligible to apply. Although the Phoenix Start-Up Service Leader position will have similarities to other City Year Service Leader roles across the country, there are key differences in benefits and job scope.

Job Description

Application Instructions

Submit along with your application
Applications are accepted and processed on a rolling basis. With limited roles we recommend you apply early!

Below are some additional instructions you must follow in order to submit your application. Applications without all of the items listed below will not be moved forward in the hiring process.

A high school diploma or GED is required as of July 1, 2026. In the Education section of your application please include where you received this along with any additional education experience. Failure to meet the requirement will result in your application being withdrawn.

Create a word document with the answers to the following questions and upload in the Resume/CV section of the application.

What is your birthday? Month, Day, and Year

When did you previously serve with City Year? What site/s did you serve?

Please identify the age groups you have primarily worked with. Include all that apply.

  • Pre-School Ages (0-5)

  • Elementary School Ages (5-11)

  • Middle School Ages (11-14)

  • High School Ages (14-18)

  • College Students (18-24)

  • None

Short Answer Question
We encourage candidates to share responses that reflect their own experiences and perspectives. While AI tools like ChatGPT can be helpful, we’re most interested in hearing your personal insights and unique experiences rather than AI-generated responses. It is your story that matters most to us.

Question: Why do you want to give another year of service? How will your skills, experiences, characteristics equip you for this role?

Recommendations
To make a final decision on your application, we require a completed recommendation form from a professional reference. A professional reference is someone who knows you from a work, volunteer, academic, or extracurricular capacity, such as a teacher/professor, advisor/coach, employer, coworker, or group project teammate. A professional reference cannot be a family member, neighbor, mentee, friend, or yourself.

Please note, once you submit your reference’s contact information, an electronic recommendation request form will be emailed to them to be completed.

Reference First Name & Last Name

Reference Email Address

Reference Phone Number

Please share how you know your reference

Job Description

Hours & Schedule

This is a part-time, regular position. Staff are scheduled to work up to 34 hours per week during standard school hours, Monday through Friday for the FY27 start-up year in Phoenix. Occasional additional hours may be required for training or special events. This role reports to a City Year Impact Manager and works closely with school staff and ASU CY Student Success Coaches.

Staff working shifts of 5 hours or more are required to take an unpaid, duty-free 30-minute meal break in accordance with City Year policy.

Key Responsibilities

  • Support start-up-year Phoenix site priorities, including training, school partnership coordination, recruitment, fundraising, and other operational initiatives that contribute to a successful site launch.

  • Serve as a peer leader and mentor to ASU Student Success Coaches by modeling

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Company

City Year

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