AVP, Epic Strategy & Integration

The Assistant Vice President (AVP) of Epic Strategy & Integration as part of Nemours’ Enterprise Transformation & Integration Office provides system-wide leadership for Nemours’ Epic strategy and long‑term roadmap. This role is accountable for maximizing the value of the Epic platform to improve patient, family, clinician, and associate experiences while ensuring alignment with Nemours’ strategic priorities and operating model.

Working in close partnership with clinical, operational, informatics, and Information Services (IS) leaders, the AVP strengthens Epic governance, standardizes intake and prioritization, and accelerates execution of high‑impact initiatives across the system. This role plays a critical leadership function in driving clarity of decision‑making, enabling enterprise alignment, and ensuring disciplined implementation and sustained value realization

Qualifications:

• Bachelor’s degree required (Master’s preferred) in healthcare, informatics, business, or related field (or equivalent experience).
• A minimum of 5 years of progressive experience in Epic/EHR strategy, optimization, and governance 
• Demonstrated ability to analyze and interpret data, communicate insights to varied audiences, and lead change in a matrixed environment. 
• Strong understanding of healthcare organizational operating models and the complex processes that drive clinical operations, patient care delivery, and enterprise-wide administrative functions.
• Systems thinking; structured problem solving; executive presence and communication. 
• Collaborative leadership across operations/IS; ability to clarify decision rights and drive alignment
• Data-driven orientation with comfort defining measures of success and reporting progress/barriers.
• Ability to clearly communicate complex problems and solutions to stakeholders at all levels of the organization, including both technical and non-technical and technical audiences. 

Primary Responsibilities:

1.    Enterprise Epic Strategy & Roadmap: Develop and maintain a multi-year Epic strategy and roadmap aligned to Nemours enterprise priorities and system goals, including purposeful growth of the clinical operation. 

2.   Governance & Decisioning Enablement: Strengthen the Epic governance model to improve cross-functional partnership, communication, transparency, and decision-making authority between operations and IS. 

3.   Intake, Prioritization, Decisioning: Implement a standard intake and scoring approach (with thresholds and measures of success) to ensure work is prioritized and routed appropriately. 

4.   Epic Value Realization (“Epic-first”): Drive the disciplined evaluation and adoption of Epic capabilities where appropriate to reduce duplicative technology and improve stewardship. 

5.   Digital Patient Journey Enablement: Partner to advance Epic-enabled consumer experience priorities (e.g., MyChart modernization and guided scheduling foundations). 

6.   Operationalization & Implementation Discipline: Establish implementation playbooks/standards that improve adoption, support, and sustainment across regions and care settings. 

7.   Clinician Efficiency & Wellbeing: Sponsor and guide workflow optimization that improves usability and reduces burden, leveraging Epic best practices and emerging capabilities. 

8.   Measurement & Executive Reporting: Define and track key performance indicators (adoption, cycle time, value, experience) and communicate progress/barriers through executive-ready updates.

9.   Stakeholder Leadership in a Matrix: Lead alignment across clinical operations, revenue cycle, informatics, and IS; facilitate executive-level decisions and resolve conflicts. 

10.  Standards of Behavior & Mission Alignment: Role model Nemours Standards of Behavior and actively support Nemours vision and strategic plan.

Nemours Children’s Health is an internationally recognized children’s health