Senior Salesforce Engineer

Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments! 

We are seeking a Senior Salesforce Engineer to help build meaningful solutions that improve lives. At Bamboo Health, we develop customer-facing, web-based applications that facilitate care coordination. As part of our team, you will work across all tiers of our application, exploring new technologies and approaches as we scale.

We’re looking for someone who thrives on solving complex problems and is committed to delivering elegant, high-quality solutions. If you’re passionate about innovation and excellence, we’d love to hear from you.

What You’ll Do:

·       Collaborate with your team and engineering leadership to maintain high standards of design, security, and performance, ensuring scalable, high-quality solutions.

·       Partner with the product team to align technical solutions with customer needs.

·       Design, develop, and enhance new and existing Salesforce features.

·       Plan and contribute to the next generation of software products with scalability and long-term maintainability in mind.

·       Champion best practices in Salesforce development and drive continuous improvement.

·       Ensure all updates and enhancements align with future system growth and performance optimization.

What Success Looks Like…

In 3 months…

·       Gain a deep understanding of our business domain, development process, and codebase.

·       Develop healthcare industry knowledge through collaboration and research.

·       Build and enhance features that directly impact customer experience.

In 6 months…

·       Deliver high-quality development work consistently.

·       Take projects from concept to launch efficiently.

·       Conduct code reviews to maintain and improve team quality standards.

In 12 months…

• Identify and drive system optimizations to improve scalability and user experience.
• Actively contribute to the design process and roadmap planning.
• Serve as a trusted partner to product and engineering teams.

What You Need:

·       BS in Computer Science, related field, or equivalent experience.

·       2–4+ years of experience in Salesforce development and configuration.

·       Expertise in configuring Salesforce components, including messaging, Omnichannel, Data Raptors, Flows, document generation, call center, agent work queues, roles, and permissions.

·       Experience configuring AWS Connect for integrated voice calls within Salesforce softphones, including IVR setup.

·       Proficiency in Apex and Health Cloud Data Models, with hands-on experience in objects such as Patient, Care Plan, and Clinical Data Models.

·       Strong knowledge of Salesforce Lightning Component Framework, particularly within Health Cloud (e.g., care coordination and patient management).

·       Health Clou