Compliance Manager, Healthcare

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: USA - Indianapolis, Vincennes Road 

Division: Air & Sea 
Job Posting Title: Compliance Manager, Healthcare 
Time Type: Full Time

 

The Healthcare Compliance Manager is responsible for ensuring adherence to the operational execution of Healthcare regulatory requirements and internal operational policies within the transportation and logistics industry. They ensure the execution and where applicable, implement Healthcare compliance programs, monitor compliance activities of network branches, and provide guidance to mitigate risks for their respective region. The Healthcare Compliance Manager plays a critical role in maintaining client confidence of DSV’s Healthcare Quality infrastructure and a strong culture ensuring the highest level of operational and quality execution throughout the organization.

 

Duties and Responsibilities

•           Govern regulatory and operational execution of the Healthcare Quality program aligned with industry regulations and company policies for the assigned network branches and respective warehouse locations.

•           Manage the Healthcare Quality Programs for assigned region network branches including but not limited to: Change Control, Training as applicable, Training Matrix, Signatory requirements, and record retention.

•           Monitor and assess compliance risks and identify areas for improvement.

•           Liase with US QHSE to ensure healthcare branches are current on all ISO requirements as they relate to Healthcare

•           Conduct regular internal audits and reviews to ensure compliance with applicable laws, regulations, and internal policies as per Group Guidelines

•           Provide guidance and training to employees on Healthcare Quality and Operational matters.

•           Collaborate with internal stakeholders to continually improve execution of compliance strategies.

•           Investigate and address compliance-related incidents, violations, and complaints by conducting trend analysis of Nonconformance incidents

•           Lead and support internal investigations and audits related to compliance.

•           Develop and maintain effective compliance-related documentation and record-keeping as per Group Guidelines

•           Lead and/or assist in external client audits – ensuring a successful audit

•           Ensure branch performance is in line with internal KPIs for risk assessments, timely completion of nonconformance requirements

•           Ensure all audits are well prepared, to limit findings and also respond to any findings as per the guidelines for Nonconformances

•           Perform, manage, and close  subcontractor audits as required

•           Confirm responsibility and job roles of the Healthcare QMS Quality Lead and Auditor

•           Other duties as assigned      

 

Educational background / Work experience

•           Auditor certification is required

•           Knowledge in Quality Management infrastruction is required – external accredited training is a plus

•           Advanced degree in , business administration, or a relevant discipline is preferred.

•           Minimum of 5-7 years of experience in Healthcare com