Senior Director, Global Commercial Content Ecosystem

Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

We have been included on number of award lists that demonstrate the impact we are making.

Every day, we rise to the challenge to make a difference and here’s how the Senior Director, Global Commercial Content Ecosystem role will make an impact:

1. Enterprise Content Operations Strategy & Vision

• Create, define and own the enterprise strategy and vision for the upstream content ecosystem (MLR, DAM, CAT, and integrations)
• Develop infrastructure that ensure platforms collectively enable:
• Modular content reuse and scalability
• Accelerated speed-to-market
• Regulatory compliance and audit readiness
• Seamless, user-centric experiences
• Establish DAM as the single source of truth and ensure ecosystem-wide alignment with end users
• Partner with senior leadership and cross functional partners to align platform strategy with broader digital, marketing, and business objectives

2. Roadmap Ownership & Value Realization

• Develop and own commercial roadmap for continuous improvement
• Balance strategic transformation with operational priorities
• Define and track enterprise KPIs, including:
• Adoption and engagement
• Cycle time reduction (e.g., MLR review timelines)
• Content reuse and efficiency gains
• Reduction in manual processes and duplication
• Identify and prioritize innovation opportunities to meet commercial needs (e.g., AI-enabled workflows, automation, intelligent metadata)

3. Governance, Compliance & Operating Model

• Establish and enforce enterprise governance frameworks across platforms, including:
• Role-based capabilities and permissions
• Workflow standardization and controls
• Metadata and taxonomy discipline
• Ensure platforms embed compliance by design, minimizing reliance on manual processes
• Partner with Legal, Regulatory, and Compliance stakeholders to ensure alignment with evolving requirements

4. Financial Stewardship & Investment Strategy

• Manage the multi-year content ecosystem investment portfolio and roadmap for business requirements.
• Develop business cases and value realization strategies for platform enhancements and transformation initiatives.
• Prioritize investments based on business value, risk reduction, compliance requirements, and strategic objectives.
• Ensure realization of financial and operational benefits across the content ecosystem.

5. Governance, Platform Adoption & Continuous Improvement

• Maintain accountability for end-to-end platform performance across the ecosystem from business perspective
• Monitor:
• System adoption and utilization
• Workflow efficiency and bottlenecks
• Metadata quality and integrity
• Lead a structured continuous improvement program, driving:
• Platform enhancements
• Process optimization
• Integration maturity
• Translate insights into actionable improvements that deliver measurable business value
• Chair the enterprise content governance council and establish decision-making frameworks across stakeholders.
• Serve as the final business escalation point for content ecosystem strategy, prioritization, and operating model decisions.
• Present strategic recommendations, roadmap decisions, and performance metrics to executive leadership.

5. Vendor and IT Partnership

• Serve as the primary business stakeholder representing content operations requirements and priorities
• Partner with IT to ensure:
• Scalable, secure, and stable platform architecture
• Effective translation of business requirements
• Timely delivery of releases and enhancements
• Drive accountability across internal and external partners for performance and outcomes

6. Team Leadership & Organizational Enablement

• Lead and develop a team of business process owners and/or operational specialists
• Provide strategic direction and prioritization, while delegating executional respo