Customer Marketing Manager

Jasper is the purpose-built generative AI platform for marketing. Our mission is to elevate marketers with the power of AI, to achieve better outcomes through their workflows and open up new business opportunities. Jasper securely trains on brand and strategy, accelerates content and campaign production, and helps Marketers measure and optimize performance as part of an end-to-end solution.  

Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company. We have nearly 100k marketing team users with a growing roster of Enterprise and Fortune 500 logos including: Morningstar, Anthropologie, Prudential, Cushman & Wakefield, Wayfair, and more. Our teams are building multi-modal AI and working with the top AI platforms. We were one of the first partners of both OpenAI and Anthropic. With the Clipdrop acquisition, Jasper is redefining visual marketing across all modalities, offering advanced image features like background replacement, image upscaling, product staging, and more to our customers. We are transforming how marketers create, innovate, and captivate audiences.

We value being customer-obsessed and helping each other achieve the best outcomes through collaboration. We’re not just building solutions, we’re creating experiences that captivate and amaze us. We strive to deliver moments of wonder and delight that enable our customers to be more effective and creative in ways they never thought possible. Learn more at jasper.ai.

About The Role

We are looking for a Customer Marketing Manager to help amplify the stories of our enterprise customers. In this role, you’ll be crafting compelling content that highlights the impact Jasper has on clients’ strategies, workflows, and outcomes. A key aspect of the role will be building relationships with customers and finding creative ways to showcase their stories and insights that resonate with both their needs and our audience.

This fully remote role reports to the Head of Communications and Content and is open to candidates located anywhere in the continental US.

 What you will do at Jasper

• Develop and manage a robust customer reference database, identifying key enterprise customers whose stories will resonate most with our target audience. 

• Craft high-quality, engaging customer stories across multiple mediums and channels—such as case studies, thought leadership content, video testimonials, co-branded marketing materials, social media, and PR efforts.

• Identify and prepare customers to speak at industry events, hosted events and webinars, and internal meetings, serving as champions of Jasper.

• Work closely with Customer Success and Sales to identify high-impact customer stories and align on strategic opportunities to drive adoption and retention.

• Track the success of customer marketing efforts, measuring ROI, engagement, and the influence on pipeline and revenue growth.

What you will bring to Jasper

• 4+ years of experience in customer marketing

• Proven track record of creating and scaling customer marketing programs focused on enterprise customers.

• Strong writing skills with experience creating compelling customer narratives that resonate with enterprise audiences across various mediums.

• Expertise in developing video content, PR efforts, and other forms of multimedia storytelling.

• Collaborative mindset and experience working with cross-functional teams.

• Passionate about AI and telling stories that highlight its transformative impact on businesses.

• Experience working in B2B and/or MarTech.

Compensation Range

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range offered for this role is $135,000 - $155,000. Compensation may vary based on relevant experience, skills, competencies, and certifications.

Benefits & Perks

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families

• 401(k) program with up to 2% company matching

• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work

• FlexWellness program ($1,800 annually) to help support your personal health goals

• Generous budget for home office set up 

• $1,500 annual learning and development stipend 

• 16 weeks of paid parental leave