Senior Sales Specialist - Eastern US

Who we are

 

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

 

Eastern US 

Senior Sales Specialist

 

Work under the direction of the Area Sales Director to drive AB sales support. This role is responsible for providing support throughout the area as needed due business needs (i.e. leave of absence coverage, open territory coverage, business expansion opportunities, etc.).  This individual acts as a versatile resource for surgical, clinical, and consumer-facing teams, ensuring continuity of service, driving sales performance, and enhancing customer satisfaction wherever support is needed.

 

Responsibilities: 

• Develop and execute strategic business and account plans in partnership with Area Directors and Regional Sales Teams to meet or exceed sales quotas.
• Build and maintain strong relationships with surgeons, audiologists, hospitals, and consumers to drive adoption of Advanced Bionics products.
• Represent the company at sales meetings, industry conferences, surgical trainings, and community outreach events at the national, regional, and territory level.
• Provide surgical support and training, including in-field assistance during cochlear implant procedures, temporal bone labs, and operating room on-call support.
• Deliver clinical support for device programming, patient fittings, candidacy assessments, troubleshooting, and integrity testing to ensure optimal patient outcomes.
• Educate and train healthcare providers and clinical staff on AB implant systems, features, and TeleCare programs, reinforcing AB’s value proposition.
• Apply the consumer sales process and Integrity Selling practices to counsel CI candidates, lead patient-focused events, and strengthen the sales pipeline.
• Identify, engage, and educate new lead sources while collaborating with Phonak sales counterparts on joint strategic planning and customer engagement.
• Utilize Salesforce.com CRM and other sales planning tools for call preparation, territory reviews, business reporting, and performance tracking.
• Respond promptly to customer requests and issues, ensuring effective resolution and reinforcing strong customer satisfaction.

 

Travelling Requirement: Ability to travel up to 75% of the time

 

 

 

More about you:

Candidate's preferred location is Atlanta, GA, Charlotte, NC or Philadelphia, PA (near Hub airport). 

 

Education

• Masters or Au.D. degree in Audiology (or related field) 

Nice to Have

• Certificate of Clinical Competence in Audiology or ABA Certified 

 

Work Experience

• Minimum of three year of clinical audiology experience with both adult and pediatric patients with cochlear implants. 

Nice to Have

• Sales Experience

 

 

Personal  Competencies

• Demonstrates expertise in developing and executing targeted sales strategies to expand market share within implant centers.
• Apply strategic approaches to influence key decision-makers and drive adoption of Advanced Bionics solutions.
• Maintains strong awareness of competitive technologies and market dynamics within the hearing implant industry.
• Leverages competitive insights to effectively position AB products and address customer objections.
• Possesses working knowledge of behavioral and objective procedures used in cochlear implant candidacy assessments.
• Apply clinical insights to support both adult and pediatric patient o