Senior Recovery Worker - Intensive

Department: Operations

Employment Type: Permanent - Full Time

Location: NIHCSS Specialist Housing Related Support

Reporting To: Jon Kingham

Compensation: £26,510 - £27,965 / year

Description

37.5 HOURS PER WEEK – MONDAY TO FRIDAY
NO SHIFT WORK
NO PERSONAL CARE 

Are you adaptable, conscientious, enthusiastic, self-motivated and have a passion for other people's welfare, needs, wants, interests and goals? 
Are you keen to find a challenging position within a forward-thinking organisation where you can increase your experience and develop within a supportive team? 


Do you have a desire to make a genuine difference to the lives of people with complex mental health needs? 


If the answer is YES, then you have found the right role for you! 


The Norfolk Integrated Housing and Community Support Service (NIHCSS) is a partnership between Together and St Martins Housing. NIHCSS supports adults (aged over 18) with severe and enduring mental health needs, including individuals with complex needs. 


Due to promotion of the current postholder, we have a rare opportunity within our Intensive team, working with the most complex clients within our service. 
As an Intensive Recovery Worker, you will provide support to people through a recovery-focused approach, promoting independence and move-on to more independent settings in the community. You will have skills in positive communication and engagement, and be able to demonstrate unconditional positive regard for the people we support. 

We provide an inclusive and supportive environment for all our staff where our team are driven to stay and grow. 


Please note: You must be able to drive and have access to a vehicle as the role involves working in the community, in and around Norwich, and you will be required to take clients to appointments. Mileage expenses are paid.  

Key Responsibilities

Delivering Support 

General Responsibilities 

• Support individuals with mental health and complex needs to engage in the service and to achieve their goals and aspirations through individual key work, targeted recovery outcomes-focused interventions and person-centred planning. Use a fully flexible and personalised approach to build on the individual’s strengths and act as a support navigator to make creative use of the resources available within the service and in the wider community 
• Work with the most complex and hard to engage individuals, providing support at a high intensive level specifically with expertise around homelessness, hard to engage individuals, substance misuse and dual diagnosis 
• Use specialist knowledge to provide housing related support enabling people to maintain their tenancies and achieve their housing-related goals 
• Empower individuals to exercise choice and control, offering a person-centred service 
• Promote engagement within the community as a key factor in recovery and self-management 
• Work alongside individuals to develop and review robust assessments, safety management plans and personalised recovery support plans 

Specific Responsibilities 

• Undertake key worker sessions with individuals, using person-centred planning tools and reviews. Sessions will focus on each individual’s choices 
• Support the service with the delivery of drop-ins and recovery-focused group sessions as and when required 
• Mentor and support recovery workers, providing advice and support around their interactions and interventions 

 
Communication and Building Appropriate Relationships

General Responsibilities 

• Communicate effectively with individuals from a wide variety of backgrounds and maintain positive and effective relationships with those using the service, staff, the staff of other agencies and the local community 
• Maintain appropriate links with individual individuals’ mental health workers and other professionals and organisations involved in an individual’s care 
• Compliment and support any care orders, probation orders or other statutory orders the individual may have and ensure that strong partnerships are developed with these key agencies 
• Be an expert navigator of local communities, continually building and sustaining relationships and partnerships with agencies and professionals, promoting the service, sharing recovery principles and the psychologically informed environment approach, and support individuals to access as appr