Entry Level Customer Service Assistant

About Sales Bizlab

At Sales Bizlab is seeking a friendly and professional Data Entry Customer Service to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role requires strong communication skills, a welcoming demeanor, and the ability to manage multiple tasks efficiently.

We are seeking an enthusiastic and motivated individual to join our team as an Entry Level Customer Service Assistant. This is an excellent opportunity for someone looking to kick start their career in a dynamic and supportive environment. As a Customer Service Assistant, you will play a critical role in delivering exceptional service to our valued customers. You will be the first point of contact for inquiries, providing information and support to ensure customer satisfaction. 

Job:

Full time

Monday to Friday

Pay Range:

$25.60 - $35.00 hourly

Charlotte

THIS WILL BE AN ON-SITE JOB

Location: Orlando, FL

Responsibilities

• Assist customers with inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer issues and complaints in a professional manner.
• Process orders, returns, and exchanges efficiently.
• Maintain customer records and update information as necessary.
• Collaborate with team members to ensure a seamless customer experience.
• Participate in training sessions and continuous learning programs

Requirements

• High school diploma or equivalent (some college preferred).
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficient in using computers and customer service software.
• A team-oriented mindset with a positive attitude.

 Bonus Points:

• Competitive entry-level salary.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with company match.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.