New Business Account Executive - Healthcare & Life Sciences

See yourself at Twilio

Join the team as Twilio’s next New Business Account Executive - Healthcare & Life Sciences

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

We are seeking a dynamic and results-driven New Business Account Executive to join our team, focusing on the healthcare and life sciences vertical. The ideal candidate will have a strong background in sales, a deep understanding of the healthcare industry, and a passion for leveraging data to improve patient and provider experiences. 

Responsibilities

In this role, you’ll:

• Identify and target new business opportunities within the healthcare and life sciences sectors.
• Develop and execute strategic sales plans to achieve revenue targets and expand market presence.
• Build and maintain strong relationships with key decision-makers, including healthcare providers, pharmaceutical companies, and medical device manufacturers.
• Collaborate with cross-functional teams to deliver tailored solutions that address the unique needs of healthcare clients.
• Conduct in-depth market research to stay informed about industry trends, competitive landscape, and emerging opportunities.
• Present and demonstrate the value of our customer data platform to potential clients, highlighting its impact on improving patient outcomes and operational efficiency.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 4+ years of healthcare & life sciences software sales experience.
• Proven track record of success in B2B sales, preferably within the healthcare or life sciences industry.
• Strong understanding of healthcare industry dynamics, including regulatory requirements and market trends.
• Competency selling into mid-market and enterprise segments. 
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Proficiency in CRM software and sales analytics tools.
• Willingness to travel as needed to meet with clients and attend industry event. 
• Familiarity with a diverse set of selling and  forecasting methodologies. 

Desired:

• Deep experience working with telecom companies, including ISV’s, SMS aggregators, carriers, and/or global communications platforms.
• Software, SaaS, CPaas or PaaS selling experience preferred. 

Location

• This role will be remote, based in the USA

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're