Procurement Operations Manager

The Microsoft Procurement mission is to deliver business value through proactive global solutions that are innovative, compliant and cost effective.  Procurement is a global team of 215+ employees across 30 countries supporting 100+ geographies and facilitating billions in annual purchases worldwide. Microsoft Procurement fosters a culture of innovation, operations excellence and provides career growth opportunities with a rewarding and flexible work environment so you can better integrate professional and personal life. 

Do you have a deep passion for AI, digital transformation, business process design, and quality execution? Do you love the challenge of solving big, bold problems, seeing opportunities, and separating the signal from the noise? Are you a project leader who takes pride in delivering solid, clean, projects - working well across teams and time zones? Are you customer obsessed, driving efficiencies while reducing risk in an operations environment? The Source to Pay Solutions (S2P) team is looking for a Procurement Operations Manager to lead the strategy of our supply chain transformation investments leveraging Source to Pay processes and system changes to reduce risk, reduce cost and enhance user experiences.  This role is scoped to provide specialization in AI transformation, internal/external portal experiences including third party solutions, supplier onboarding, sourcing, support, and guided buying channels. This is a highly collaborative role where you will need to confidently work across the Microsoft Procurement organization at all levels to drive key initiatives and strategic projects.  

As we are breaking through barriers to drive transformation in Procurement, change is constant and is expected.  In this dynamic era of AI, learning, conversations and empowerment are our team principles.  We are looking for a thought leader with a growth mindset, who can provide clarity, who inspires change and creates energy across a broad base of teams, groups, customers, and communities. With your record of accomplishments leading innovative teams, employing business and architectural skills, orchestrating the design and delivery of pragmatic and innovative solutions, this role might be for you.    

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Lead enterprise governance board across S2P enterprise teams across the company to govern strategies and technology decisions impacting ERP and financials 
• Provide leadership and apply a governance framework for supply chain technology investments and key decisions touching S2P processes and operations to ensure compliant and scalable solutions 
• Participate and represent S2P in 8+ various supply chain projects to understand strategies, S2P technology asks and align with broader S2P transformation roadmap and prioritization 
• Lead the execution, successful delivery and oversight of supply chain investments, continually documenting, monitoring and identifying ongoing opportunities for efficiencies in partnership with supply chain and engineering teams 
• Manage complex tool requirements, understanding downstream implications to ensure effective, efficient and compliant workflows/processes for both internal and 3rd party tools 
• Develop relationships with internal/external stakeholders and become a trusted partner to help achieve business goals and resolve/escalate issues through resolution 
• Create and manage project plans for releases, ensuring that key stakeholders provide sign-off on changes and operational teams are ready 
• Partner with supply chain project leads on project plan and project schedule to ensure that project deadlines are met, assessing project risks and issues and providing solutions where applicable 
• Develop and maintain process documentation and user guides for operational teams  
• In-depth understanding and experience running and managing technical development releases, with  analytical skills, attention to detail and ability to identify systems strengths and weaknesses, passion for innovation and continuous improvement 
• Translate business needs i