Global Learning Excellence Manager - UK

Lead the strategic execution of enterprise learning initiatives through robust change management and project management practices by creating and manage a compelling, consistent brand identity and communications strategy for IHG University. Oversee the successful implementation of IHG University programs by driving alignment, adoption, and impact across global stakeholders.

Your day to day

• Lead cross-functional project teams to deliver key learning initiatives, ensuring alignment with business goals, timelines, and budgets.
• Develop and execute change management strategies to support the adoption of learning programs, tools, and platforms across corporate and hotel audiences.
• Manage project plans, risk mitigation strategies, and stakeholder communications for global learning rollouts.
• Develop and maintain the IHG University brand identity, voice, and design standards in partnership with internal and external stakeholders.
• Design and lead internal learning communication strategies for key initiatives (e.g., leadership development, enterprise platforms, brand standards).
• Create and execute communication campaigns to increase awareness, adoption, and engagement in learning solutions across corporate and hotel audiences.
• Partner with global and regional communications teams to cascade and amplify learning messaging through enterprise channels
• Partner with global and regional communications teams to cascade and amplify learning messaging through enterprise channels, ensuring seamless integration of learning solutions into business processes.
• Manage learning communications channels (e.g., internal newsletters, strategic leader messaging, intranet, digital signage, social platforms, email campaigns).
• Establish and track communications metrics to optimize engagement and continuously improve campaigns.
• Build alignment with cross-functional stakeholders including Brands, HR, Marketing, Global Corporate Affairs, and Learning Delivery teams.
• Partner with design and media vendors or internal teams for high-impact visual storytelling.

What we need from you

• Strong project management skills, including managing multiple complex initiatives from strategy to execution, with proficiency in platforms such as Smartsheet, Asana, and Microsoft Project.
• Expertise in change management methodologies (e.g., Prosci, ADKAR) and related tools.
• Ability to analyze data and metrics to inform decisions and demonstrate impact.
• Exceptional written and verbal communication skills, with the ability to simplify complex concepts and tailor messaging to diverse audiences.
• Skilled in storytelling, visual communication, and engagement strategies, leveraging digital platforms like SharePoint, Adobe Creative Suite, and Canva.
• Proficient in digital communications and marketing tools, including email marketing platforms.
• Strong ability to influence and collaborate across all organizational levels, including executive stakeholders.

 

Closing date for applications 22nd October 2025

 

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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?